[FL] Poor signals, water dripping from cable
The monitor I've been running on my signal levels warned me that all my downstream signals are below -10db, so I opened the box outside and took off the cable from the splitter to see water dripping...
View Article[ALL] Cox isn't listed in Direct Support Forum. How come?
Is it a corporate decision, a topic under consideration or one where subscribers just don't have a need to know?
View ArticleOther ways of canceling service?
I'm wanting to cancel my service, but there doesn't seem to be a way to do that online, and I'm completely unable to reach Cox by phone because of an insanely long wait time, at the end of which my...
View ArticleInternet pricing
It looks like the prices of their internet packages just went up again. A few dollars in some cases. Looks like by $5 for the Ultimate package.
View Article[AR] more cable dsputes
why don't cox grow some balls and tell them to go FU** them selves got over the air for free.
View ArticleHearst stations dispute
So Cox refuses to pay double the current rate, and Hearst shuts off the feed and calls Cox out for depriving customers of their networks during a major hurricane. Since Hearst brought it up... isn't...
View Article[CATV] contour / guide / free to me
any way to get this option to "stick"? you can hit guide twice and select it but after about a half hour it reverts to "TV listings" which is all the channels including those I don't get.
View Article[CATV] Why is contour ondemand interface so bad?
I'd say it was designed by a blind chimp, because one that could see would've done a better job.
View Article[CA] Arris TG2472 keeps dropping 2.4 & 5 ghz
My trusty Netgear AC1900 (I think) stopped working at all 3 days ago. Cable TV also stopped working. Tech came out and said Cox made changes and he's been replacing the 8 down 4 up Netgears. 5 ghz...
View ArticleCox no longer breaks up payment for a new modem for 3 months?
I just get off the phone with Cox. I was interested in purchasing the CM8200 modem for $179 and paying for it over 3 months. The rep told me that she had no idea why, but she couldn't divide the...
View Article[AZ] What's going on in Surprise Arizona
Over the past few weeks my Netgear AC1600 Wifi Cable modem has had Cox connection issues. What I get is freezing on all devices at random times. I check the modem and the Upload light is flashing...
View ArticleCox - internet only - outlets/activation questions
Hi all, New here but I've read a bunch of posts regarding this and I really just want some clarification. Just moved into a house last month and transferred my cox internet over. No tech needed to come...
View ArticleStupid Cox Record 6 dvr question
Can I switch TV inputs to my Fire TV while it's recording programs and not effect the recording?
View Article[AZ] Ongoing packet loss/latency issue for the last 5+ months
Hello everyone, hoping I can get someone worth their weight in salt from Cox to help me out here. I've been experiencing an ongoing packet loss and latency issue since March of this year, so over 5...
View Article[ALL] Internet Usage
So of all my years with Cox, we just got our first Overage of Data Usage this month. So I installed data monitors on all devices to help monitor the usage. Somehow, with 2 PCs - 2 Tablets and 2 phones,...
View ArticleEmail from COX about "compromised computer".
Received the following email from Cox ( Cox Customer Safety ): "Dear Subscriber, Cox has identified that one or more of the computers in your home may be infected with the Alureon / TDSS Virus. Viruses...
View ArticleData Usage Meter
So I go to the Cox website, and can't find the data meter anywhere. I'm directed to download the iphone APP which I do. When I try to log in it says wrong ID or password. I carefully verify that both...
View Article[KS] 100Mbps preferred?
Not showing this on account, but all new packages are deemed to be 100Mbps. Is Cox not upgrading existing "preferred" accounts? 300Mbps service exists in the area (it's been offered for a long time),...
View ArticleCredit for storm outages
I realize hurricanes are a catastrophic event, but like any business you have to have some level of redundancy. Hurricane Irma passed my area Monday morning and was gone by Monday night. Internet...
View ArticleDOCSIS 3.1
OOOoOOoOoo.... My Arris SB8200 downstream light has turned blue. OFDM is IN THE HOUSE !!!! I now see a "other" modulation channel. So.. When do we get to see gigabit ? Im READY.. hahaha...
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