[VA] Hey jim
I want to switch cox cable to YouTube tv but the unlimited on the internet is steep at 50 a month extra? It’s funny you sold my dad 100meg service in hr and lowered the. Price. The problem I have is...
View Article[CA] Wow, Cox, liars until the end
Retention needs serious reeducation about the California Business and Professions code. After switching the AT&T, I called today to cancel my Ultimate service. And as expected, retention asked why,...
View Article[AZ] Beware: BOTH Usage and Unlimited Data Charges on Bill
So I was surprised to see an email with a Cox bill of $269.98 come in. I only have Internet (albeit Gigablast 3.1 and unlimited). Did my autopay break and this is two months, or something? Nope. It's...
View ArticleCalling all with data cap issues!
I've given Cox enough rope to finally hang themselves but I need some additional help. My equipment: Arris/Motorola SBG6580 Netgear WN2500RP v2 range extender Back in my Sept-Oct billing cycle my total...
View ArticleStuck Email
After wading through various previous error messages, I think my problem boils down to the fact that I have a stuck email in one of my email boxes that can't be deleted, moved, downloaded, or archived....
View Article[AZ] Internet Online but portal and app says service interrupted
I have a modem at my aunts house in Tempe, AZ. I just replaced an older modem with a newer Netgear modem. Now the web portal says service interrupted with a red x when its working fine. I get the same...
View Article[NV] Ring back
Does the concept of dialing a special number and hanging up to get your phone to ring still exist? If so what it the number?
View Article[LA] Terrible upstream and packet loss lately
For the past week or so I've noticed that I suddenly have terrible upstream speed (0.3mbps), and about 10-15% packet loss pinging either google.com or the IP address of the Cox router/node I'm...
View ArticleNew Vegas service
Signed up for triple play in Vegas. TV, Internet and landline. TV works. Internet works. Phone works, sort of. Area code is 702. I get dial tone and can place a call to my 760 cell phone. The Cox...
View Article[Email] Anyone else's Cox email hacked?
So long story short, my gmail was hacked because someone gained access to an old Cox.net email that was used as the password reset. I don't blame Cox for the gmail access, but I DO blame them for...
View Article[NV] Lost internet Las Vegas
As mentioned in another thread I have 30 day old service. From day 1 the phone could not get an incoming call. Internet and TV have been fine. Tech came yesterday and we got phone working. Something...
View ArticlePurchasing my own equipment - question before buying
Hello! I am looking into purchasing my own equipment for the router and cable modem at my house. Currently, I rent a combo device from Cox - Arris TG2472. My problem is this: I have Cox VOIP services,...
View Article[CT] Question on CT infrastructure
I have Cox Business with a 60mbit down, 15mbit up plan. I keep getting offers to upgrade to 100mbit/20mbit for $25 per month more. I'm considering it, but concerned that something better might come...
View Article[VA] Ongoing upstream issue
Well I have been working with a couple local cox guys on this for about a month, or month, and a half. So far it's still a major problem at times, and makes my connection useless to me at times due to...
View ArticleIngress on line
Having intermittent upload speed problems for about 3 weeks. Had a cox tech out today and he said we have ingress on our line from box on side of house to inside the house. House is only 2years old and...
View Article[OK] Cox retention is a JOKE
I called Cox to get a more detailed bill of our services with them. While i was on the phone will billing, i asked about what kind of deals i could get to keep from changing my services. The rep said i...
View Article[AZ] Get service at a new address
My parents live in an older ('70s) house in a rural-ish/formerly rural area and don't have cable service currently. The only thing they can get is DSL and it's absolutely awful. Wireless people say...
View Article[NV] Switched from 300-400MHz Range to 700-900MHz Range?
Last night, about midnight here in the northwest corner of the LV area, my SB6183 rebooted. Since it was midnight, I assume it was scheduled maintenance. But, this morning, all my 16 downstream...
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