For the past week or so I've noticed that I suddenly have terrible upstream speed (0.3mbps), and about 10-15% packet loss pinging either google.com or the IP address of the Cox router/node I'm connected to (72.200.48.1). I asked a neighbor that lives about a block away, and they said they're having the same issue and gave up dealing with tech support.
Anyone else in the Kenner or Metairie area seeing the same thing? This issue is causing my internet to be almost unusable.
I'm hesitant to call Cox and have them tell me nothing's wrong
Speedtest: http://www.speedtest.net/result/7030282342
(though I'm not actually seeing those download numbers on any actual downloads, probably because the upstream is so messed up or there's so much packet loss)
any advice on next steps uid://563905 ?
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