[CATV] contour 2 signal levels
OK the issue I posted about here is back and worse: https://www.dslreports.com/forum/r31649742-CATV-Contour-cable-box - keypresses are taking like 3 minutes to register. the old cox digital cable you...
View Article[CA] San Diego Data Cap has begun
Got an email not too long ago that they will be enforcing the data cap in the San Diego Market. this is unfortunate because I go a little over my data cap each month by 100-200gb. Currently on a...
View Article[CATV] Contour 2 - Where are the apps?
So I see Comcast has YouTube and Netflix apps for its X1 platform. Since Cox is just licensing it and rebranding it, why don't we have these apps as well? Is there any plan to add them?
View ArticleSignal issues - frustrated yet again.
My signal issues with Internet have escalated to the point that my modem will not stay in sync, and when it does, it doesn't channel-bond and only connects to one channel down and one channel up with a...
View Article[ALL] PSA Reminder: Arris SB TG1682 is Still Broken
TL;DR: Arris SB TG1682 is the only cable modem leased out by Cox in the US. Still doesn't have the firmware update that Comcast pushed out 2 years ago that fixes the issue it has with 10/100...
View Article[AZ] Flapping Connection in Chandler AZ
Hey All, After a couple of disappointing responses from Cox support - business support even, I'm coming to the hive mind to see what suggestions you'll have for getting my issue fixed. I've been with...
View ArticleDOCSIS 3.1 vs. 3.0
Since the SB6190 has 32 & 8 bonded channels with d/l speeds up to 1.4Gbps, what's the need for DOCSIS 3.1 modems any time in the foreseeable future? (Especially if Cox used ONT for GigaBlast?)
View ArticleIs activation.cox.net still a thing?
Cox used to have a self-activation page (I think it was http://activation.cox.net, which ends up redirecting you to http://activation.cox.net/selfactivation/walled/index.cox). On this page you could...
View Article[CATV] Cox giveth and Cox taketh away. Again.
Up until yesterday I had been watching "Battlestar Gallactica" via SyFy in Cox' On Demand. I hadn't caught it when it originally aired and didn't want to spend the $130 with Amazon for the discs. It is...
View Article4k
So I have cox and hd service with a cable card and TiVo. I called cox to see if I am getting 4K tv. She said yes it comes through the cable card and doesn’t cost extra. I called back to verify and was...
View ArticlePlanned Maintenence (apparently) last night, only have 16 locked ch
See below. Walked in early AM from airport (~1245 am) here in Henderson/Green Valley. I noticed my WiFI on mobile would not connect and host of other network automated tasks (lights, Halloween stuff)...
View Article[AZ] Time for a truck roll?
We have been down in AZ for just over a year (near 101 and Grand). Service started out excellent, but the last couple of months the service seems to be going downhill. We only have inter net at the...
View Article[ALL] Free modem upgrade offer - any catches?
I've had Cox at home for about a decade now and been rocking the old Motorola Surfboard that whole time. I've seen the Cox mailers with offers to sell me a new modem before - which I roundfiled - but...
View ArticleSelf install option no longer available?
I was looking at switching over to Cox HSI (from CenturyLink DSL), and of course, their online pricing is significantly cheaper than walking in to a Cox store. They have their pricing listed at...
View ArticleInternet speeds up & down!
I live in Henderson NV, I have fiber to the house and had an issue where my speed suddenly dropped after a tech worked on the neighbors house. Call in and was told my modem showed a critical error...
View ArticleONT Placement?
Where does Cox typically mount the ONT for fiber Gigablast installs? I know it goes inside, but can I direct them where (without incurring special costs) or does its just go to the easiest place the...
View ArticleSelf Installation Problem
When I try to activate my service I either get a error saying it was "unexpected" or it says I haven't filled the forms required or it gets stuck on "gathering your information" is there any fix for...
View Article[ALL] SB6190 is a terrible modem - Intel Puma 6 / MaxLinear mistake
jsEDIT / UPDATE *** THIS ISSUE HAS BEEN ACKNOWLEDGED BY ARRIS AND INTEL WITH A POSSIBLE SOLUTION IN WORKS.THE PROBLEM BELOW EXISTS IN ALL SB6190 MODEMS AND ALSO A LIST OF OTHER INTEL PUMA BASED...
View Article[ALL] IPv6 for Cox Business customers
Many of you will recall that I gave updates in 2015 and 2016 as we were launching IPv4/IPv6 dual-stack capabilities to our residential customers, first for standalone CPEs behind cable modems and later...
View Article[AZ] IPv6 DHCP-PD intermittent since 2017-10-27 [Mesa AZ]
Since at least yesterday, when restarting my router PC, sometimes I get a DHCPv6 PD, sometimes I don't. And this morning, it looks like it lost the lease... Oct 28 06:10:30 zz dhcpcd[3011]: enwan1:...
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