[Email] Webmail rarely works for me
About 50% to 75% of the time, when I try to log into mail on Cox's website on my Mac using the latest version of Chrome, I get a "This site can't be reached" error message. Really frustrating. Anyone...
View ArticleMini box
Hey guys, Hope y’all can help. I will be staying at my friends for a couple days who have no cable. Is it still true that the mini boxes will work anywhere given the cable line is free of filters and...
View ArticleCox Account Privacy Preferences
Anyone else not know about these options on your Cox account? Most of the options default setting is YES. It's under My Profile > Password & Security, scroll down until you see Privacy...
View Articlethrottling based on target port?
I have gigablast PON from cox. I have a server in a michigan data center. I have the server listening on port 5522 for sshd to avoid lame bruteforce bots. I have a GRE tunnel established to another...
View ArticleWill my IP address change if my router's MAC change?
If I switch my router or setup my router with a different MAC address, will my IP address change after power cycle? When I google, the results suggest the IP will change but my IP stays the same.
View Article$5 upgrade to 100Mbps comes with $20 self-install charge?
Cox has a huge, bouncing ad on their home page telling me to upgrade. Finally clicked it and is says $20 self-install fee to have something mailed out to me. Is that a new modem or just a BS fee?...
View Article[AZ] Cox Phone System Upgrade
I just received a letter from Cox indicating that they are upgrading their phone system to VOIP in our area and that if I still want phone service, I would need to get one of their eMTA capable modems...
View Article[NV] Need new Modem
I guess my 6183 is going bad according to Cox (we will see). So I am told my super slow and erratic download speeds are becuas eof the modem not working right (they cant see it on the network) so...
View ArticleCancellation Charge ---> New Customer?
The antennas are going up and I'm getting ready to cut the Cox cord. I'm under contract and was quoted $10/month of the remaining contract to terminate. That's $120 and seems fair to me. Once I pay...
View Article[AZ] Unexpected Preferred speed jump
I decided to run a speed test recently and noticed that I may be provisioned for Preferred 100. I ran three separate tests from three different locations, each averaging in the low 90s for down and mid...
View Article[NV] Continuous daily interruptions of service lasting hours
I’ve not been at my Las Vegas residence until recently and I thought this issue had been fixed, but apparently not. As you can see by the signal status and logs, power levels fluctuate and SNR on some...
View Article[VA] low speeds since minor outage a few nights ago.
i have the SB6141 and we get up to 200 Mb/s download. we could easily reach those speeds a few days ago. but i think in the late night/early morning of the 27th, around 11:00 pm to 2:00 am, my internet...
View Article[Gigablast] Cox Gigablast only 35Mbps upload?
So I just got Gigablast and my upload speed is only 35Mbps? Download is fine at around 950+Mbps. So is something wrong with Cox Gigablast? I'm using the Netgear CM1000 Modem.
View ArticleCox service expansion?
My brother lives just off a main highway and the cox line ends 1/2 mile or less from his home. There are several houses within about 500' or so and they would like to get Cox service but I guess they...
View Article[DOCSIS] DOCSIS 3.1 vs. 3.0
Cox (Mesa, AZ) is offering to replace my modem (SB6120 Surfboard, DOCSIS 3.0) for free with an Arris CM8200 DOCSIS 3.1. Or at least I can follow a link "to get my replacement at no additional cost"....
View Article[Email] Webmail
Can't login to webmail it just keeps trying to load like 3 urls in a loop with white screen. browser used doesnt matter, they all do it.
View ArticleCox' lousy timing or being out of touch?
Three days ago I got an email which announced a new Contour App: Your music, your way The iHeartRadio app on Contour allows you to search for your favorite radio stations or find a new favorite from...
View Article[NV] ARRIS TM3402 eMTA only available on Gigablast Tier
called cox late last night to inquire about upgrading from a Cisco DPQ3212 eMTA to the Arris TM3402 wanted to move to a DOCSIS 3.1 modem without having to pay a rental fee for a wireless gateway i have...
View Article[NV] Noise on my line again....
I live in Henderson, NV. Had issues several months back with intermittent noise, my home wiring was completely ruled out at that time. Since January I have had rock solid levels and almost no FEC...
View Article[KS] "Scheduled" outage to last for 6 hours with zero...
Like the title says. I've received zero warning for anything, but at exactly midnight all service was cut off abruptly. Having no internet (and not thinking to use my phone to check the site), I called...
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