Cancellation Charge ---> New Customer?
The antennas are going up and I'm getting ready to cut the Cox cord. I'm under contract and was quoted $10/month of the remaining contract to terminate. That's $120 and seems fair to me. Once I pay...
View ArticlePublic Wifi points
They're useful sometimes when I'm out, but they've been broken for me for the last few months
View Article[NV] intermittent packet loss ongoing for over 2 months
so for about the last 2 months now i have been having issues with packet loss using my internet service it seems to be totally random and comes and goes with no rime or reason it seems to occur during...
View Article[NV] ARRIS TM3402 eMTA only available on Gigablast Tier
called cox late last night to inquire about upgrading from a Cisco DPQ3212 eMTA to the Arris TM3402 wanted to move to a DOCSIS 3.1 modem without having to pay a rental fee for a wireless gateway i have...
View ArticleHow many bonding Channel does Cox Cable Modems?
How many bonding Channel does Cox Cable Modems?
View ArticleDOCSIS 3.1 for SOHO
I am using an Arris SB8200 on a SOHO account in an area where Cox says Gigablast is available. I do not have a blue light. I don't expect speeds to change but I did expect to be on DOCSIS 3.1. It took...
View Article[VA] Ongoing upstream issue
Well I have been working with a couple local cox guys on this for about a month, or month, and a half. So far it's still a major problem at times, and makes my connection useless to me at times due to...
View Article[Modem] can't refresh modem from cox's website?
i could do it yesterday, now i need to be signed in today. never had to be signed in before. i am not the account holder in this household so i don't know the id/pass. i used to refresh the modem from...
View Article[Gigablast] Cox Gigablast only 35Mbps upload?
So I just got Gigablast and my upload speed is only 35Mbps? Download is fine at around 950+Mbps. So is something wrong with Cox Gigablast? I'm using the Netgear CM1000 Modem.
View ArticlePesky upstream noise/packet loss issue just won't die
Ultimate unlimited tier here so for that price you would think you wouldn't have these issues. Been fighting this for quite some time and it affects the neighbors too. It used to be pretty bad a few...
View Article[DOCSIS] dBmV and dB values
Just installed a new MB8600 modem, looking at the Connection values, and want to know if they're up to snuff. Are these figures from https://www.dslreports.com/faq/16085 still valid, and are they valid...
View Article[NV] Noise on my line again....
I live in Henderson, NV. Had issues several months back with intermittent noise, my home wiring was completely ruled out at that time. Since January I have had rock solid levels and almost no FEC...
View Article[NV] Cox is now a server selection for Ookla Speedtest for Las Vegas
I live in Henderson, NV. I have a Mac that's wired, and I have the Ookla speed test app from the App Store. I just ran a speed test with it and it found a Cox server and defaulted to that. This is the...
View Article[DOCSIS] DOCSIS 3.1 vs. 3.0
Cox (Mesa, AZ) is offering to replace my modem (SB6120 Surfboard, DOCSIS 3.0) for free with an Arris CM8200 DOCSIS 3.1. Or at least I can follow a link "to get my replacement at no additional cost"....
View Article[Gigablast] Any faster upstream speeds for DOCSIS 3.1 Gigablast?
Only thing I'm on the fence about upgrading to DOCSIS 3.1 Gigablast 100/35 is the paltry upstream speed bump. I don't think I'd notice any difference between existing 300/30 and 1000/35. I see...
View Article[Modem] Free modem upgrade offer
I recently received a letter from Cox offering a free modem upgrade to replace my old SB5101U modem which I have had for seven (7) years. I certainly got my monies worth out of it... :) I was wondering...
View Article[AZ] NW Glendale-59th and Peoria area AGAIN!
Contour 2 stalling, says its having Guide issues and at the same time my internet is stalled. Cleared enough to do online chat with Cox. Same old baloney. "No outages are reported. Let's boot...
View ArticleBad Router at COX? Anyone else?
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