Contour 2 stalling, says its having Guide issues and at the same time my internet is stalled. Cleared enough to do online chat with Cox. Same old baloney.
"No outages are reported. Let's boot everything despite the fact you're trying to watch the Ohio State/Indiana basketball game. If after we do all this and you unplug your modem you have issues get back on line."
Which of course happens. Booting fixes nothing.
Get back on line chat.
"Well let me double check...."
"Well golly sir, surprise surprise. Cox is having issues in your area and the technicians are working on it right now."
Ya think???!!!???
Almost every two weeks.
IF they are correct what is this costing Cox? Paying technicians on Friday night to address on going infrastructure issues?
Get it fixed people.
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