[ALL] its Official!!!
Cox cant officially call its lesser starter packages Broadband. http://www.dslreports.com/shownews/FCC-Officially-Redefines-Broadband-As-25-Mbps-Down-3-Mbps-Up-132453
View Article[RI] Considering switching to Cox from Verizon
Currently on Fios, but they cut out my discount on 75/75 and considering switching back to Cox Any thoughts or concerns? The Cox 100/20 would be about a $25/month savings, the 150/20 about $15. How is...
View Article[CA] Peering Route
Hello, Im looking at this BGP map of cox's peering http://bgp.he.net/AS22773#_graph4 And i don't see anywhere that they are peering with US.eurorings.net. I live in orange county and trying to talk to...
View Article[AR] Latency gradually getting worse, why?
A year ago my normal ping on the cox speed test was 28-35, now it's in the 70's and it's been slowly climbing there. What is the deal? I'm not exactly sure of the best way to test the situation, but...
View ArticleCan't see full lineup (cable card / HDHomerun Prime)
Got card, got tuning adapter, everything seems "ready," but after several calls, I can't see my full lineup. One phone tech thinks there's a filter on the line. I don't think there is, as analog is...
View Article[CATV] Cisco 9865HDC question
I have had the Cox Contour package since July and it has been trouble-free except for one annoying issue. If we lose power, even for a second, the Cisco 9865HDC appears to be unable to do an HDMI...
View ArticleSlow speeds at night... 2 months into the issue and not fixed yet.
I am in Roanoke Va. Sometime back in September or early Oct they upgraded the speeds here. I went from about 65Mbps to 120 to 130. Those were perfect speeds. Then around the beginning of Nov something...
View ArticleMotorola SB6141 vs Arris Motorola SB6141?
Any differences? I purchased this modem at Best Buy and they had the older boxes that just said Motorola and the new boxes with the Arris name on them as well. Any help is appreciated.
View Article[OK] Poor Service in Owasso
I am very frustrated with Cox for the last two months service has been intermittent, failed, or just slow. I have called tech support and Wow, what a difference from a year ago. A year ago I had no...
View Article50 Mbps Preferred Package on XP machines?
I got a new modem today from COX (cisco DPC3010) and hooked it up to my Netgear R6300 so I could take advantage of the new Preferred Package speeds. On my two XP machines I am still at 20 Mbps, but on...
View ArticleCox cable zoom 5341- boot file
Ok, posting from my phone so I apologize in advance for issues. I currently cannot get online with my zoom 5341 modem with cox cable in south eastern VA. On the modem's diagnostic page: Downstream...
View Article[CA] San Diego - Ongoing intermittent packet loss
I've experienced four packet loss events in the last week or so, with up to 38% loss to the gateway and lasting up to 6 hours. The last one I was at home (and awake) for happened Saturday (Feb 7) AM...
View Article[AZ] Has anyone heard about COX increasing speeds bottom 2 tiers?
I heard that Cox was planning to increase the internet speeds of the bottom 2 tiers during Feb. It's suppose to be for the Basic starter package and the Preferred package. Can anyone validate this...
View ArticleTuning Adapter Issue
I recently moved back to Cox. I have had my first tuning adapter crash. Where is the best place to get good tech support on something like that? Some tuning adapter firmwares are known for crashing...
View Article[VA] VERY SLOW Download Speeeds in Fairfax ATM
VERY SLOW Download Speeeds in Fairfax ATM [Sorry for double post - first was not VA specific.] Hi:-) Usually get 100Mbps/sec+ download speeds here. This AM Saturday 2//13/15 GETTING 5-8 (FIVE) Mbps My...
View Article[AZ] New AZ Pricing - Billed incorrectly?
On the January statement there was a note about an upcoming increase to the Preferred high speed internet from $62.99 to $64.99, however on my most recent bill it went from $62.99 to $66.99. Did this...
View Article[CA] Low Upload Speed & High Packet Loss - Multiple Tech Visits
Hi all, I'm looking for some advice on some persistent internet issues over the past month or two. The facts/symptoms: On the Premier plan (120/12) with a SB6141 modem Download speeds are always right...
View Article8640HDC HD Question
So i was having issues with Dish in my condo due to a tree that I have no control over growing in an awkward spot, so i decided to try Cox again and they at first tried to give me an 8300 DVR box and i...
View Article[AZ] EPSN Full Court Sports Package
Geez Cox. What is wrong with you? Wanted to watch a couple of the college basketball games on ESPN Full Court. Here's how it went. You: Good evening Kevin. Kevin R.: Welcome to Cox Live Chat Support....
View Article[VA] SB6183 16-channel bonding
I am currently in Fairfax VA. I upgraded from an SB6141 to the new SB6183, but I am only showing 8-channel download instead of the 16-channel bonding that the SB6183 is capable of doing. I contacted...
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