[OK] Cox Support
Many of us are eager to criticize Cox for things we don't like or agree with. I want to post my good experience with my last Cox Support call. On Sunday, June 22, I had a support call. ( I had been...
View ArticleCox Sub-contractors Suck
Today cox sent out an installer from their sub-contractor Pratt Communications to install a DVR at another unit in my building. The tech disconnected my HSI line while I was working on a remote...
View Article24 channel modems
Anyone hear anything about when the new 24 downstream channel D3 modems are hitting public market? And/or when they will be supported by Cox?
View Article[AZ] Speed Increase July Rollout Date for Preferred/Premier
When Cox announced in May that they were to begin rolling out Gigabit by the end of 2014, they also announced that the DL speeds for Preferred & Premier would be doubled in July, 2014 to 50Mbs...
View Article[NV] Losing connection an average of 30 times a day.
My Sophos/Astaro UTM has been reporting that my uplink has been going down randomly an average of 30 times per day for the last couple weeks. Modem levels appeared to be ok on my SB6120, I have one...
View Article[OK] Trouble getting outlets installed
I live in a townhome, my landlord owns this townhome and the one next to me but not any of the others in this area. Cox said that the townhome shows up as an apartment on their system. There were no...
View ArticleThinking of switching to Cox from Fios - data cap questions
I recently moved from a triple play package with Verizon down to just internet, and my experience since then has been horrible. I can almost never maintain an HD signal on Netflix or MLB.tv, even when...
View ArticleSlow speeds in Orange County today?
I have a 25 down/5 up plan with cox and the speedtest results are quite odd today: http://www.speedtest.net/result/3604536966.png 8 mbps down and 8 mbps up. Anyone else having this issue? I have a...
View ArticleDPC3010 broken?
When I plug in the power cord, all the light flash on once and then turn off. No light stays on but the modem produces heat. Broken? Got it off ebay
View ArticleExtemely slow speeds
I have essential internet and live in mesa az I never download faster than 1 mbps [att=1]
View ArticleModem Log full of critical errors
The past two days, my modem (SB6120) log has been full of these types of errors which are occurring once every minute: >Started Unicast Maintenance Ranging - No Response received - T3 time-out;...
View Article[CA] How does COX calculatate data usage?
With several recent threads on data cap, I decide to take a closer look of my data usage and have couple of questions. Attached is what I see today. If my billing cycle is from 16 to 15, how come there...
View Articlesuggestions for modem and router
I am currently using a docsis 2 modem (motorola 51xx modem, not sure which model since I've had a few) and an older linksys router (E1500). I'd prefer to stick with the stock FW on router since I...
View ArticleDOCSIS 3.0 Upgrade on Cox starter plan?
We have just the "Starter" internet service from Cox. It's really all we need so far but lately it seems to have slowed down some from the 1.5 down/.5 up (Mbps) we used to see to 1.0/.3 Mbps. Not sure...
View Article[FL] High latency affecting downloads when uploading large files
Im having major latency issues when uploading to Backblaze. Download speeds are great when not uploading, but as soon as I kick off an upload my latency jumps way up. Pinging 8.8.4.4 goes up to 10-12...
View ArticleThrottled at ~250kB a sec individual uploads
I have FileZilla on my home computer that I use to retrieve files remotely. In the past week or so, I noticed that my transfers wouldn't go much above 250kB a second. Curiously if I downloaded more...
View Article[ALL] C3000 loses configuration during power BLIPS
So have others had issues with the Netgear C3000 losing a customer configured SSID/Password during power BLIPS due to winds and storms causing the power to BLIP and not fully go out? I have been...
View Article[FL] my modem wont connect
Im trying to fix my internet and found this website. Cox wants a tech to come out thursday but i dont want to wait. Everything was fine until today when there was an outage for everyone around my area....
View ArticleCOX HSI in Apartments and Customer Service
I did a test of my Motorola Surfboard SB5101 cable modem with the Cox cable line in my apartment and found that with the splitter attached (one coax line goes to TV, the other to cable modem), the...
View Article[Phoenix AZ] Anyone else seeing a bunch of micro outages?
Hey All, My neighborhood (in 85298) has been suffering micro outages the past 36 hours with each one lasting 3-10 minutes. We had 7 yesterday. We've had 4 so far today. I'm hoping it's related to the...
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