[LA] Large Scale COX Outage.
Since 12:05 am CST on Friday, July 11, 2014 I have been without internet service, and many cable channels are out as well, it is now 2:30 am CST. When I call my local tech support number 225-615-1000 I...
View Article[LA] Big outage
There must have been a large outage tonight. Loss of tv channels and internet. Nice work getting it fixed so fast. :-)
View ArticleCox isn't able to provision my DPC3010
Got a dpc3010 off ebay and it seems cox isn't able to provision it for some reason. They even sent a tech over but no to avail. The light simply gets stuck flashing on DS. Is it a firmware issue?...
View Article[VA] Micro Outages
Model: Cisco DPQ3212 Vendor: Cisco Hardware Revision: 1.0 Downstream Channels Power Level: Signal to Noise Ratio: Channel 1: -2.8 dBmV 37.6 dB Channel 2: -2.9 dBmV 37.5 dB Channel 3: -3.0 dBmV 31.7 dB...
View Article[OK] speed increase?
So any specific date? I got a flyer stating in august (an ad for why to choose over AT&T) and been getting 32mbps speed for a few days not but not the 50mbps.
View Article[AZ] Cox does not support SBG6782-AC specs?
In April of 2014 I upgraded to the Ultimate tier and purchased a modem to support it, the Motorola SBG6782-AC. Ever since, I have intermittent connectivity and speed. Even using Cox's official speed...
View Article[CA] OC: My speeds seem slow, would DOCSIS 3.0 modem help?
I have Cox Preferred, but on speedtest.net, I can never register more than about 15 Mbps download (typical ping is 10-12 ms, typical upload .45-.50). I have: Cox Preferred Linksys CM100 cable modem...
View ArticleWhy does Cox prefer Gateways?
Something that always bugged me is when you go to the list of Cox approved modems (see link below) they list a number of gateway (modem/router) devices as "Preferred". I have been told that Cox suggest...
View ArticleWebpage display issues?
Is Cox having some kind of server issue? I can't reach their main page or it just displays a blank page. Ditto with accessing email through webmail (although I can access it through Outlook). Seeing...
View Article[VA] Modem Drops
My modem (SB6120) is intermittently losing connection (four times tonight, although usually it's at most once a day). Upstream and downstream power are fine, as is the S/N ratio. Coxtech1 told me that...
View Article[AZ] cox cable internet
I have had cox for along time , I have digital phone cable and there highest speed internet and the last 3 weeks my speed has been at least half the speed I have always had and I have 3 friends that...
View Articletwo identical modems
I have an internet service who sent me two identical modems i have used one of those modems for exactly a year would it make a difference if i changed out the old modem and exchanged it with the modem...
View ArticleTimeline for FW upgrade (Cisco security flaw)
Just wondering - with DPC3010 (and other models) impacted, how soon should we expect a firmware upgrade to be pushed from Cox? Link to article:...
View ArticleWhat the fudge!
$217.11 is due on Jul 21, 2014 My bill was about $130/m and it just skyrocketed. I'm assuming I had a bundle price that expired and this new price is insane. I have never used the phone.. don't even...
View Article[OK] Cox Advanced TV Premier Pricing Discount Gimmick
My latest bill says Cox Advanced TV Premier retail price is $98.99 then the bill subtracts a Premier Package Discount of $7.00. The current Cox web site for Oklahoma says that Cox Advanced TV Premier...
View ArticleCox Sub-contractors Suck
Today cox sent out an installer from their sub-contractor Pratt Communications to install a DVR at another unit in my building. The tech disconnected my HSI line while I was working on a remote...
View ArticleNo more multiple DHCP IP's?
It seems as of June 10th, 2014, Cox removed the Multiple Computer Access (MCA) feature that allowed you to pay for additional DHCP IP if you had the equipment to take advantage of it. Not only did they...
View Article[AZ] Cox Phoenix Peering Finally?
I remember this thread a few years back: http://www.dslreports.com/forum/r25705688-AZ-Cox-No-Peering-Point-in-Phoenix- talking about how all cox traffic had to go through los angeles, atlanta, etc...
View ArticleTuning Adapter Issue
I recently moved back to Cox. I have had my first tuning adapter crash. Where is the best place to get good tech support on something like that? Some tuning adapter firmwares are known for crashing...
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