Horrible slow downs on Ultimate tier at night
Hey everyone, hoping to get some help here since Cox hasn't been able to fix my issue. To start off I have the Ultimate package and I get the advertised speeds in the morning and afternoon, just this...
View Article[LA] Ultimate Tier Speeds Dropping at Night
First question is what speeds should I expect during peak usage hours? I currently get great speeds in the morning which are always between 170 Mbps and 195 Mbps down and 20-30 Mbps Up. hen in the...
View ArticleCox DNS Server issue?
Net-breaking DNS lookup problems south Tempe last 4-5 hours. NO packet loss issue, just browser lost, looking for IP. Switched to Cox DNS direct 68.105.28/29.13 as temp fix. Working but with 1-5 sec...
View Article[LA] Horribly inconsistent connection. Ultimate, frequent drops.
Hey everyone - I've had Ultimate tier for about 2.5 years in my home, and haven't had any problems for at least a year plus. I'm currently using a SB6141 (which I've been using without issue for at...
View Article[LA] Cox SOHO Business customer - Latency and 100% packet loss issue
Been having an issue for two weeks with latency and, in some cases, 100 percent packet loss on my connection. Multiple calls in to Cox and I'm told I'm the only one with a reported problem. Oddly...
View Article[LA] Cox Home Office plan
My rep in Baton Rouge said that Cox nixed the Home Office plan when I referred a friend to him. Is this true? If so, how does this effect current Home Office customers? -- "I have often regretted my...
View Article[ALL] Business HSI/Phone + CATV?
Weird question. Where I work have Cox Business HSI/Phone (which is awesome). One thing we tried to do is put a splitter at the HSI modem and take it to a TV for basic cable for our clients whom are...
View ArticleOklahoma City Service Outages?
Is anyone in OKC experiencing brief Internet outages the last few days? I have had no Internet for a couple hours both Saturday and Sunday - and trying to get to the Cox Support phone line is has been...
View Article[VA] Speeds: Hampton Roads
It's been a long time since I've done any sort of speed test, but over the weekend I signed up for a promo to try out the Premier tier. Saturday and Sunday I was seeing DL speeds of right around 50...
View Article[CATV] Tulsa CATV lineup changes?
OK, I'm watching TV here in Tulsa (I have the Record 6) and all of a sudden a number of the channels I watch are no longer assigned to the channels in the guide. CNN on the guide says no channel is at...
View ArticleShare Internet Connection over coax cable to Guest House
Wireless has not been a great option for us so far.. The guest house can "see" the signal, but it's too weak to use effectively. We have a guest house about 80' away that is connected for TV through a...
View ArticleHow can you verify emails from Cox are legit?
I got one telling me my speed was doubled. It had a phone number to call for upgrades. I called it and I got switched to some call center telling me I qualify for a WalMart gift card, yada yada yada. I...
View Article[NV] Theoretically, is there anything you can do about bad routing?
For example to LA servers, cox hands it off to PEER1 and I get routed to dallas first and all over the place which increases my ping. Theoretically, is there anything I can do? Will moving to another...
View Articlesuggestions for modem and router
I am currently using a docsis 2 modem (motorola 51xx modem, not sure which model since I've had a few) and an older linksys router (E1500). I'd prefer to stick with the stock FW on router since I...
View Article[NV] Keep seeing "speed doubling" commercials..but when?
I've seen a cox commercial on channel 8 (local KLAS) so i know it has to be for las vegas with "doubling your internet speeds now" but i can't find anything about it on their website. They tell you to...
View Article$40 for 5mbps - is cox trying to tell me to go away?
So I've been with cox for 10 years and I am used to having to call every year to negotiate with them to get a reasonable price. However they apparently don't want to let retention negotiate anymore....
View Article[VA] Channels Drop after Lightning Strike in the Area
We had a very close lightning strike here near Mercury Blvd and Big Bethel Rd in Hampton, VA roughly a month ago. Ever since, I've had less than reliable cablemodem connections. I did suffer a little...
View ArticleCox needing tech for Ultimate upgrade a sham.
I got upgraded to ultimate internet today. Let me first say I was already on premier with a Docsis 3.0 modem. I called on monday and spent a few minutes on the phone with the rep going back and fourth...
View Article[OK] speed increase?
So any specific date? I got a flyer stating in august (an ad for why to choose over AT&T) and been getting 32mbps speed for a few days not but not the 50mbps.
View ArticleContour installation this Monday
My "Cox Bundle" expired so I went ahead and negotiated a new one. By dropping a few things we didn't really use I was able to end up with a bundle that was a buck less than the old bundle that included...
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