Hey everyone - I've had Ultimate tier for about 2.5 years in my home, and haven't had any problems for at least a year plus. I'm currently using a SB6141 (which I've been using without issue for at least a year now).
My power levels recently started to fluctuate pretty badly, and I've also had trouble with the modem going "dark," in that when I start having trouble, I can't even reach the config page (via the 192.168.100.1 address). These problems exist both when connected to my router, and I've done extensive testing connected directly to the modem.
I've even been logging my ability to ping the modem (via 192.168.100.1), as well as attempting to ping some internet address (google.com's ip for instance). I've seen the modem periodically come back up on it's own, but most of the time I have to power cycle the modem (or reboot it via the config page if I can get there). When the problems started, I'd literally changed nothing about my setup; No software/firmware changes, no hardware changes, nothing.
Things I've done (but the problem persists):
- Direct connection to the modem.
- Replaced the ethernet cable.
- Replaced the coax cable.
- Placed modem on different coax connection.
- Ensured coax line to modem isn't split / split minimally / terminated all unused open coax connections on splitter (only 1 open, 2 way splitter).
Can anyone please help? While constantly having to reboot the modem is inconvenient when trying to play the Destiny beta :D , my real problem is that I'm unable to work from home... which is causing this problem to become a very large issue.
Modem:
Model Name: SB6141
Vendor Name: Motorola
Firmware Name: SB_KOMODO-1.0.6.12-SCM00-NOSH
Boot Version: PSPU-Boot(25CLK) 1.0.12.18m3
Hardware Version: 7.0
Firmware Build Time: Mar 12 2013 17:48:19
Signal stuff:
Channel ID
73
74
75
76
81
82
83
84
Frequency
801000000 Hz
807000000 Hz
813000000 Hz
819000000 Hz
849000000 Hz
855000000 Hz
861000000 Hz
867000000 Hz
Signal to Noise Ratio
37 dB
37 dB
37 dB
37 dB
38 dB
37 dB
37 dB
38 dB
Downstream Modulation
QAM256
QAM256
QAM256
QAM256
QAM256
QAM256
QAM256
QAM256
Power Level
-2 dBmV
-2 dBmV
-1 dBmV
-1 dBmV
-2 dBmV
-2 dBmV
-3 dBmV
-3 dBmV
Channel ID
2
1
3
4
Frequency
31200000 Hz
37600000 Hz
25400000 Hz
22200000 Hz
Ranging Service ID
62
62
62
62
Symbol Rate
5.120 Msym/sec
5.120 Msym/sec
2.560 Msym/sec
2.560 Msym/sec
Power Level
44 dBmV
44 dBmV
42 dBmV
42 dBmV
Upstream Modulation
[3] 16QAM
[3] 64QAM
[3] 16QAM
[3] 64QAM
[3] QPSK
[2] 16QAM
[3] 64QAM
[3] QPSK
[2] 16QAM
[3] 64QAM
Ranging Status
Success
Success
Success
Success
Recent Log:
Jul 20 2014 13:00:30
6-Notice
I401.0
TLV-11 - unrecognized OID;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=c4:71:fe:76:d3:c4;CM-QOS=1.1;CM-VER=3.0;
Jul 20 2014 13:00:30
5-Warning
Z00.0
MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=c4:71:fe:76:d3:c4;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:15
6-Notice
N/A
Cable Modem Reboot from GUI/Configuration page ;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Jul 20 2014 10:58:47
6-Notice
I401.0
TLV-11 - unrecognized OID;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=c4:71:fe:76:d3:c4;CM-QOS=1.1;CM-VER=3.0;
Jul 20 2014 10:58:46
5-Warning
Z00.0
MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=c4:71:fe:76:d3:c4;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:22
3-Critical
R02.0
No Ranging Response received - T3 time-out;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=c4:71:fe:76:d3:c4;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:15
6-Notice
N/A
Cable Modem Reboot from GUI/Configuration page ;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Jul 19 2014 13:40:50
6-Notice
I401.0
TLV-11 - unrecognized OID;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=c4:71:fe:76:d3:c4;CM-QOS=1.1;CM-VER=3.0;
Jul 19 2014 13:40:50
5-Warning
Z00.0
MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=c4:71:fe:76:d3:c4;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:22
3-Critical
R02.0
No Ranging Response received - T3 time-out;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=c4:71:fe:76:d3:c4;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:15
6-Notice
N/A
Cable Modem Reboot from GUI/Configuration page ;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Jul 18 2014 21:41:56
6-Notice
I401.0
TLV-11 - unrecognized OID;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=c4:71:fe:76:d3:c4;CM-QOS=1.1;CM-VER=3.0;
Jul 18 2014 21:41:56
5-Warning
Z00.0
MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=c4:71:fe:76:d3:c4;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:22
3-Critical
R02.0
No Ranging Response received - T3 time-out;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=c4:71:fe:76:d3:c4;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:15
6-Notice
N/A
Cable Modem Reboot from GUI/Configuration page ;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Jul 18 2014 17:36:21
6-Notice
I401.0
TLV-11 - unrecognized OID;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=c4:71:fe:76:d3:c4;CM-QOS=1.1;CM-VER=3.0;
Jul 18 2014 17:36:21
5-Warning
Z00.0
MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=c4:71:fe:76:d3:c4;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:15
6-Notice
N/A
Cable Modem Reboot due to power reset ;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=c4:71:fe:76:d3:c4;CM-QOS=1.1;CM-VER=3.0;
Jul 18 2014 17:20:18
3-Critical
T05.0
SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=c4:71:fe:76:d3:c4;CM-QOS=1.1;CM-VER=3.0;
Jul 18 2014 16:04:16
6-Notice
I401.0
TLV-11 - unrecognized OID;CM-MAC=b8:16:19:30:3b:17;CMTS-MAC=c4:71:fe:76:d3:c4;CM-QOS=1.1;CM-VER=3.0;
Edit: Selected LA for "Group"
↧