So I've been with cox for 10 years and I am used to having to call every year to negotiate with them to get a reasonable price.
However they apparently don't want to let retention negotiate anymore.
The best deal they can give me now is around $40 for 5mbps service, it gets crazy expensive after that. I'm not paying $800 a year for just internet access.
Tried talking to various people and got the same deal.
They wouldn't even give me the $5 service tier upgrade promo, despite sending the offer to me in the mail, they said I'd have to go back to full price and then $5 on top of that.
In 2008 I was paying $20 for similar tier.
Am I being unreasonable? Or is Cox trying to be the next Time Warner/Charter?
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