[LA] Missing one upstream channel - easy way to notify support?
I noticed yesterday my internet was absolutely horrible, my son was telling me gaming was a no go due to lag. Sure enough the 200/20 connection was pulling down like 6/0.01 megabit. I checked the modem...
View Article[AZ] Checking Signal Levels
I've fallen behind on the times with signal levels. But something I seem to remember concerns me with these levels and the error levels. Can anyone confirm if I need to get a Tech out? (Levels...
View ArticleIPv6 Prefix delegation only granting a /64
I read earlier today that Cox has finally flipped the IPv6 switch for residential customers, so I disabled the HE tunnel I've been using for a while now, and enabled the DHCPv6 client in my Microtik...
View Article[AZ] The Good and Bad, Cox Contour 2, Contour 6
I've been through two upgrades to Contour this week, neighbor and my own. The good: - the reformatted Guide is much easier to read - record and playback are pretty intuitive - voice command works...
View ArticleGigablast ads in the Fort Smith area?
Anyone seen the Cox Gigablast ads going out over the local stations? Seen one on Channel 5 this past weekend.
View Article[ALL] Need advice RJ11 telephone/fax/coaxial protection surge suppressors
Am guessing that the Cox forum here is the most appropriate for this question. Mods, feel free to move if it's not. Most all of the better surge suppressors offer both coax as well as phone input and...
View ArticleUpdate on my SB6141 freezing issue
At least a few people here have had the issue where their SB6141 sometimes becomes unresponsive during upload activity, requiring a reboot, and turning on QoS in the router seems to work around it....
View Article[LA] Cox Still Struggling to Deliver Upload Speed
I started this thread a few weeks ago. Since then I've gained enough information to conclude that this isn't likely to be throttling. The issue still persists however. Tonight I'm at the GF's house,...
View Article[LA] Horrible Modem Levels
For the past week or so, I have been having some unstable internet speeds. I've been monitoring my cable modem levels and doing regular checks on the DSL Reports Speed Test & Jitter test. I have...
View Article[AZ] Massive packet loss maybe related to storms
So for 48 hrs ive been experiencing almost 100% packet loss in bursts and to wildely varying degrees. Its not going away. Im in apts just north of bell on 7th st in phx. The below plots are in UTC and...
View Article[ALL] who here has replaced better qual indoor coax after an install?
Not that I'm insinuating that cox or any other provider typically uses the most common, least expensive coax cable; for all I know they use the best that's available, and if that's the case I'd like to...
View Article[OK] New CM600 Firmware V1.01.09
According to netgear Comcast users have new firmware for the CM600. How long is Cox's vetting process for this to go live?...
View ArticleMotorola SB6141 problems with Cox Internet
Having ongoing issues with Cox internet in AZ. Hope someone can help point me in the right direction on this. Backstory: past 4-5 months internet has gotten worse, with many modem restarts and frequent...
View Article[AZ] Install costs for move
I'll have to retype this message to better indicate my thoughts
View Article[AZ] CableCARD support available here?
Hi Guys, Do any of the official Cox guys assist with CableCard related support here? I am in the Arizona Market (Surprise). I picked up a Ceton InfiniTV PCIe card which makes use of a cable card....
View Article[CA] New modem; lots of uncorrectables on four specific channels
Installed and activated a Zoom 5370 yesterday and nearly immediately noticed lots of uncorrectables on four of the 16 bonded channels. They begin to appear within minutes of restarting the modem and...
View Article[ALL] Ultimate Tier data cap dropped from 2-TB to 1-TB?
I was just on Cox website checking my data usage and I noticed that the data usage cap is now 1TB instead 2TB for the Ultimate tier. Is this a recent change that I've missed since I never got any...
View ArticleCox New Customer Definition
What is Cox's definition of a new customer? After one year, my low per month promo rate for high speed internet preferred service ended and I am now paying $64.99 per month for that tier of service....
View ArticleCOX Communications - Arbitraily removes 3 DHCP IP addresses today
Today, Cox Communications arbitrarily removed the service I've been paying for more than 20 years now and told me to pound sand when I called to restore it. So it seems Cox no longer offers 3 free DHCP...
View ArticleCG3000D (Critial)3 errors
in the process of getting rid of this provided gateway, i came acroos th elogin and found under the event log the following: seema botu every three or 4 days this is happening, can someone explain what...
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