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[CA] New Motorola SB6182 Modem - Question about Firmware

Hello! San Diego Cox user here... just purchased the SB6182 from Cox to replace the Cisco modem they sold me a few years ago that began running VERY hot. So far I am getting the exact same ping/speeds...

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[AZ] Continuous T3s and T11s in Tucson

I am a cox hsi Ultimate user. My stats are bad, lots of t3 and t11s. Everything seems to work after a reboot of the modem - for a short time - then blam it starts all over. Not sure if my firmware is...

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Just purchased a new Motorola SB 6141 cable modem and have question

I just purchased a new Motorola SB 6141 cable modem to replace my old docsis 3.0 4 x 4 modem with a docsis 8 x 4 one, and I'm noticing what might be an issue with the signal to noise ratio. I did the...

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[LA] Internet went out for 10 min 2:00am CDT

There was a T3 and DHCP error, the it came back and all was well. Looks like CMTS MAC changed.

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Cox ondemand via tivo

It's been a few months so no news pretty much means it's a dead project.

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SB6120 constantly rebooting after Cox system upg last night

I hope someone from Cox advanced Tech Support sees this! I have a Moto SB6120 in Orange County CA (92606). Last night Cox did some system maintenance (confirmed by L1 Tech Support) and since then my...

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internet disconnects for 20 seconds 5-10 times a day

I don't play online games atm, so this issue isn't a huge problem. I do get a lot of network errors though when trying to download from file lockers as a free user. The downloads can take up to 6 hours...

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NE Tucson outage?

Have been without broadband for >12 hours. Cannot get through to support. Back in the day when I called support there would be a recording indicating outages. Also there used to be a website I could...

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Explorer 4240HDC Low Quality Menus

Should the Scientific Atlanta Explorer 4240HDC be able to display HD on-screen menus? I'm receiving HD channels fine, but the on-screen menus (guide, settings, etc) are low quality, blurry, non-HD. How...

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[OK] Current Speeds since Cox HSI Upgrade

It's been nearly 6 months since Cox HSI has been upgraded in the OKC market, my speeds are pretty consistent. Current service tier is Ultimate and since bundling the phone service the Cisco DPQ3212...

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Minecaft and Cox HSI

Would playing minecraft online consume a lot of Data usage?

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Bandwidth Usage Meter reporting to high.

After months of it severely UNDER reporting my bandwidth usage or simply not reporting it at all now cox has started OVER reporting it. Which funnily enough resulted in my first "you used to much...

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[CA] Irvine Packet Loss

Over the past month or so I have noticed my connection speeds to be horrid. I started running WinMTR to get a better idea of what was happening. Thats when I noticed for weeks now I have been dropping...

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YouTube download speed

For the past few weeks, the speed of YouTube downloads has decreased to approximate that of molasses running from a tree. I don't see any posts here regarding this issue. I'm wondering if this is...

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[CT] DOCSIS 3.0 Upstream Power Level Concerns

I just bought a DOCSIS 3.0 modem. This modem appears to be next to its maximum power output and that has me concerned about what will happen when summer comes and the wires heat up and resistance...

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[CA] Request cox employee to verify if these modems can be used in 92656

We are moving apartments and will need to transition away from UVerse to Cox My roomate has: SB5101 This I saw at goodwill: MOTOROLA SB6121, The other one is on craigslist: CISCO DPC3010 Cox Sales Chat...

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[KS] Usage caps - an open letter

Dear Cox, Our household got a second usage notice today. Hadn't seen one in some months ("Preferred" package). Had never seen one on previous accounts. Are there any plans to change the cap? How is it...

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Cox Contour for Ipad Outage

I hope this means an upgrade service has been sh**y recently.

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[NV] High ping to west coast servers

My in-game ping to many west coast servers (mainly los angeles) are in the 60s which is a bit high since I'm west coast. They used to be normal (about 6 months ago), in the 20's and low 30s but...

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Data Usage Meter Getting More Accurate with Router Changes?

This is probably just a huge coincidence, but I've changed routers three times over the past two years, and each time, it seems like the data usage meter has gotten more accurate. It's now uncannily...

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