[NV] Las Vegas: 2-4 disconnects a day, always fixed by recycling modem
For the last 6 months (with an exception outlined below) we have been getting 2-4 disconnects a day, always fixed by cutting the power to the modem, and restarting. Initially Cox said it was because...
View ArticleAZ Issues
Intermittent connectivity issues since last night here in South Tempe. Ping Plotter shows problem downstream in Los Angeles. Half page loads, stalls, games unplayable. What gives? Thought this would be...
View Articleinternet disconnects for 20 seconds 5-10 times a day
I don't play online games atm, so this issue isn't a huge problem. I do get a lot of network errors though when trying to download from file lockers as a free user. The downloads can take up to 6 hours...
View ArticleQuestions about Samsung GX-SM530CF cable box
I'm currently on Advanced service in Tulsa, using Cox's cable box. I'm thinking about getting the Samsung cable box to replace the Cox box, and at the same time lowering the service level to Essential,...
View Article[ALL] Cox Contour App UnWatchable
Is there a way to do real diagnostics? My cox Contour App is now mostly unwatchable it freezes and errors out. Any word on a new Cox contour App or Update?
View Article[CA] Outage, Orange County, Irvine
Hello all, Looooong time lurker, first time poster. I'm stuck at work and my fiance is home from work today going mad because there's an internet outage. I've checked with Cox Support Chat and the...
View ArticleCox 12 month price lock is not a lock on price..lock on discount?!
Looking for suggestions on what to do next: I contacted Cox in November and agreed to a price. The representative stated the price and said it was locked for 12 months. I agreed to that price for 12...
View Article[VA] Chesapeake, VA - HE Tunnel
Has anyone had any success with getting a HE IPv6 tunnel set up in Chesapeake? Since Cox blocks ICMP, I can't get one established. I used to be able to, but it stopped working a few months back....
View Article[VA] Intermitted Lag/Spiking trouble with D3/Bnet.
Hello all, Has anyone had troubles with Diablo 3 over the last days? I started to play the game about a month ago and didn't have any troubles until 3/23. Below is a copy of tracert (edited out...
View Article[RI] Slow speed and packet loss to first hop - WW01/WW02
Noticed slow performance on Preferred Tier (32Mb/5Mbps +-) so started doing some test. Bypassed router, connect PC direct to modem. I notice my upstream signal strength is a bit higher. Usually...
View Articleis this post to happen to my modem
ok I have the Motorola SB5101U SURFboard DOCSIS 2.0 fir 15 yrs was given to me by a friend, and they had it many yrs before that. I been noticing it is weary down lately, like it gets up to 30 mb, than...
View Article[AZ] Any other broadband choices out here?
I think I've finally had it, I'm sick of having to power cycle my modem all the time because it stops responding to the network. I keep calling Cox to try to sort it out but they seem rather...
View Article[OK] Bragging about Cox Preferred
Begin brag New Netgear Nighthawk router + Surfboard SB6141 cable modem = 33 down, 19 up on my $32.99 Cox Preferred Discounted Plan. End brag
View Article[NE] Past month I lag every night with insane latency spikes
So for the past month I experience insane lag spikes. I heard from a technician that you guys are working on replacing the fibers resulting in the poor service. Is this true?
View Article[VA] Trouble with modem; having to restart multiple times a day
Occasionally without warning my modem will stop working. I'm able to access my router page just fine, but cannot connect to anything past the router. A copy of the modem page I had up before...
View ArticleAnybody having issues after the rain friday/sat?
My signal DB went from almost a dead 0 to +5db and im having random long pings and timeouts. Cox just came out and replaced a few things on the side of the house and some compression fittings hoping to...
View Article[AZ] MLB Extra Innings Cost in AZ?
Does anyone know how much MLB Extra Innings costs in AZ? The website is no help, it says come back soon for an early bird special. http://ww2.cox.com/residential/tv/sports-packages.cox
View ArticleUrgent Message for Cox Tech Rep
Players using Cox can't access Activision/Blizzard Battlenet for game play "3/31: Cox Disconnections Add a reply Jurannok Support Forum Agent Hello, We're seeing reports of players using Cox getting...
View ArticleConstruction crew cut line
There's construction behind my house, and last week they hit my gas line. This weekend, they hit my Cox drop. Cox came out to fix it today, no issues. However, when I called the owner of the...
View Article[NV] Vegas Upload is Horrid! help please all you techs in the wild!
wildly inconsistent UPLOAD speeds for past 50+ hrs. often the download is somewhat stable and in the ballpark of my plan (25/5) - but it too has varied, but to a lessor degree. typically, i have very...
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