[ALL] Cox HSI Contracts and Fees
Do Cox HSI internet internet essential plans have no contracts and long term commitments? Is it easy to cancel and reinstate service? Do they charge fees to start-up and install each time?
View Article[VA] False Alarm email about Zeus?
I've received email from Cox saying the following: [6.15.2015 25422129] Compromised Computer Notification from Cox Communications Dear Subscriber, Cox has identified that one or more of the computers...
View ArticleBand specific attenuation on line
Hello All, Anyone know of a manufacturer/source to source in-line, frequency specific attenuation pads. I have downlink values ~+8db average across all channels, and ~43 dbmv uplink values. SNR ranges...
View ArticleGigLife Phoenix?
I just got a postcard in the mail from Cox telling me to get ready for GigLife! :uhh: It went on about upgrades and whatnot and that I would receive more notices after the upgrades were complete.. My...
View Article[VA] Frequent outages for weeks
Is something going on in the Hampton Roads area? For the last month or two I have been getting daily outages 2 or 3 times a day from 5 minutes to an hour at a time randomly throughout the day. Very...
View Articleframework.coxbusiness.com - certificate expired/revoked
Accessing Webmail I got an Avast error saying the page had been blocked due to the Subject - I didn't notice any lacking in the page, however. ==== Aside: the reason I was directly accessing Webmail is...
View Article[ALL] How Long Internet Order Pending
I ordered Cox HSI Essential on July 4 and my order is still "pending." How long does it usually take for the order to go to "complete" status? This location already has Cox cable TV.
View Article[AZ] Is my Cablemodem going bad? Or is it something on Cox's side?
Internet will slow down to the point that web pages time out. pings to yahoo.com have 0% packet loss, but take 5000-8000 ms. Cox premier w/Motorola SB6141 in AZ. Firmware Name:...
View ArticleRoku player won't work after Upgrading modem wirh Arris SB6183
Hi, That's it, all was working fine until I replaced the old Scientific Atlanta 2110 with a moto sb6183. It will connect, internet works and streaming works on tablet, laptops and phones but soon I try...
View Article[OK] New COX HSI Customer and no @cox.net email access.
Does anyone know how long it take COX to activate my WebMail account? I surf to https://webmail.east.cox.net/denied/upsell ,and it shows me logged in,but the page looks like this -- Got a...
View ArticleCisco DPC3010 Signal Quality Issue?
Is this signal quality issue? What I guess I'm asking is, would the modem act like this if COX had a outage or signal quality problem? When IÂ’m down the modem does this Power light is always solid DS...
View ArticleInternet only TV fees
When I first signed up for Cox (internet only), I was told by them that there are not taxes/fees on their internet only service (signed up in March). But for the past 2 months, my bill has shown TV...
View Article[OH] Internet issues
Anybody else having internet issues in the Cleveland area? The lights started flashing on my modem (Motorola 6141) and I had no internet. I unplugged it and after letting it sit there for while and it...
View Article[AZ] New modem SNAFU
So was using a docsis 2.0 modem and separate router and came across a Cisco dpc3825 at a thrift store while I was visiting family in Oklahoma. My dad aka ventshop looked at it and said go for it as it...
View Article[ALL] Cox gigabit Internet rollout
when will Cox be deploying 1 gigabit service I am using Google Fiber at my friends house in Kansas City. wish I could take it to my house in Arkansas. I am becoming spoiled here. I wish I could have...
View Articlehigh power levels, slow to a crawl download speeds.
Model Name: SB6141 100 Mbit DL/10 Mbit UL Channel ID 112 109 110 111 117 118 119 120 Frequency 831000000 Hz 813000000 Hz 819000000 Hz 825000000 Hz 861000000 Hz 867000000 Hz 873000000 Hz 879000000 Hz...
View Article[CATV] Signals Check, Please
I replaced some wiring on the input line where it connected to the tap. I would appreciate if someone in the know could look at these signal levels to check that they are in range and some feel for...
View Article[CATV] Cox saying TiVo and CableCARDs will not work on new Fiber deploymen
Cox in Omaha is telling at least one new customer on Fiber for all services that TiVo and CableCARDs will not work on new Fiber deployments. This is total BS and needs to stop now. This is an FCC...
View Article