I've received email from Cox saying the following:
[6.15.2015 25422129] Compromised Computer Notification from Cox Communications
Dear Subscriber,
Cox has identified that one or more of the computers behind your cable modem are likely infected with the Zeus Trojan/bot, also known as Zbot.
While this malicious software is not new, it still poses a great risk to your computer and files that reside on your hard drive.
Zeus malware uses keylogging in order to access user names and passwords and infected over 13 million computers worldwide.
We recommend you take the following action:
1. Visit the Microsoft or Symantec website, download and run the FREE removal tool. The web addresses are:
http://www.microsoft.com/security/scanner/
http://www.symantec.com/security_response/writeup.jsp?docid=2014-052915-1402-99
These tools does a great job of finding and cleaning many types of malicious software that may reside on your systems and will specifically target Zeus.
After running the free Microsoft removal tool, if you already have security software installed on your system:
2) Follow your security software's instructions to download the latest updates (also known as "virus definitions")
3) When the new definitions have been loaded, perform a full virus scan on your system.
If you do not already have security software on your computer, we recommend the Cox Security Suite powered by McAfee, which is included at no extra charge with your service.
To install the Cox Security Suite powered by McAfee:
1) Visit https://myaccount.cox.net/ and click on Internet Tools
2) Log-in with your primary account User ID
3) Select the Security Suite link to download and install the software
4) When the install is complete, the program will automatically conduct a full scan
If you have any questions regarding this matter, please call us at 800-753-6085 and provide the reference number provided in the subject of this email.
If you would like additional information on the Zeus botnet we recommend these articles:
http://www.us-cert.gov/ncas/alerts/TA14-150A
http://www.eweek.com/c/a/Security/Microsoft-Targets-Zeus-Botnets-with-Financial-Services-Partners-544534/
http://www.computerworld.com/s/article/9190758/Microsoft_tool_now_roots_out_Zeus_malware
Regards,
Cox Customer Safety
I've scanned with MSE, Microsoft Safety Scanner, and Malwarebytes with clean result.
Could this be a false alarm?
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