[CT] Residents & gamers: how's latency & speed in Greater Hartford?
My wife is considering a move to Rocky Hill or Wethersfield (in the Cox-Manchester franchise). I'm a huge gamer and tech aficionado spoiled by Optimum (a.k.a. Altice/Cablevision) where service has been...
View ArticleCox GigaBlast - SB8200 - 450 Down
Hello everyone! I have an interesting issue I would like to get redirected down the right path from the more knowledgeable people here! I am currently averaging about 300-400 Mbps (speedtest.net) down...
View ArticleInvestigation Discovery Online Videos
Any COX tech want to help fix the problem with Investigation Discovery Online access. The server returns a 500 Internal server Error when you try to authorize access. Looks like the authentication...
View Article[OK] Blue light in okc
Still in a maintenance windowright now but modem just came up with a blue light slowing 3.1 is active. Only 4 upstream carriers still but I suspect that will change soon as well.
View Article[CATV] Velocity channel 1080 missing?
What happened to velocity today no longer on 1080 in Hampton Roads.
View Article[AZ] Dropping East Glendale
59th Ave and Peoria. Dropping again. This time since yesterday afternoon. Cox aware. Same malarkey as before. "We're so sorry and our engineers are working just as fast as they can...." How about you...
View Article[Email] Spam
Has anyone noticed a huge increase of email spam the last 2 weeks, have the same email address for the last 15 years and normally only get spam once in a blue moon but bow get about a dozen a day and...
View Article[Email] Fake Cox email youtube channel?
I ran across this while browsing through Youtube. It looks like a scammer who is pretending to be a technical support group to get people to call them and give them account info. Seems they like to...
View Article[AZ] Crazy downstream power levels
A friend of mine in central-ish Phoenix (Central & Camelback) is paying for the 30/3 package. His speeds are on target but he gets all C's on the dslreports test. I looked at his modem (cm600) and...
View Article[OK] Another SB8200 Customer
I’ve been having general packet loss and internet connectivity problems with COX for a while. These sometimes issues sometimes managed to match T3 and T4 errors that the modem would display. Prior to...
View Article[AZ] High channel uncorrectables
I moved into an apartment complex, before I had my cable TV installed I don't think I saw this problem - A contractor came and installed a splitter and MOCA Filter and now I'm seeing a very high number...
View Article[Gigablast] 1 Billion Corrected Packets Per Week - DOCSIS 3.1 Issues
Update 2080619: So they sent out a supervisor from one of their contractor companies but this guy seemed legit and shortened the run and took me off a splitter on the roof and put new fittings...
View ArticleService call was useless
So a few days ago I called Cox to come out because my internet was up and down all day. I had the rep schedule a tech to come out. She told me it would be $75 if he had to touch any of my EQ. I said I...
View Article[Gigablast] Can someone look at my modem signals?
I'm on DOCSIS 3.1 and have the CM8200 modem. This is the first time that I've seen the power signals go into the 6's and 7's. I live in a 100 unit apartment complex. The only splitter that I have is...
View ArticlePoor speeds, Multiple Tech visits
Hi all, For the past month or so, I've been having some issues with my Cox Business Internet. After multiple calls, technician visits (2 this week alone), a new drop line (installed 2 weeks ago), a new...
View ArticleAre data caps here to stay?
One year into 1TB data cap in NV and I cannot stand it! The thought of having to pay $80 for internet plus $50 for unlimited data is just horrible. Instead I consistently watch my data usage daily,...
View Article[Gigablast] was I just lied to by loyalty dept?
I just had a renter move into a spare bedroom in my house and this month, for the first time, I've gone over my 1tb monthly data allotment I called in to talk about potentially canceling service, since...
View ArticleDocsis 3.1 provisioning after adding 3.1 modem
I just switched to a Docsis 3.1 modem (Arris 8200) to see if I could get better sustained/higher download speeds. I normally get 150-200Mbps on the Ultimate plan. I'm in a gigabit capable area. After...
View Article[Phone] Trying to port my phone number from Cox
How long does it take Cox to release a phone number for porting to another provider? I started this on 6/22 in the morning and it still has not ported. When I went to Cox it only took an hour or so.
View Article
