[NE] slow down speed with the ultimate package
I went from the preferred package to the ultimate package. My speeds were great with the preferred package. Usually around 30 Mbps and 7 Mbps. However, with the ultimate package I'm only able to get a...
View Article[AZ] Possible Changes in Data Usage Reporting
Does anyone know if there has been a change in the way Data Usage is reported for COX in the Chandler AZ Area by reviewing the Data Usage Meter they provide? Here is my dilemma. I have lived at our...
View Article[GA] Middle Georgia Price increases (Again)
Here we go again! Cox has just priced itself out of my budget for cable TV. Guess the next step is to climb up on the roof, re-aim the antenna, add a new feed line, and do a channel scan with the HDTV....
View Article"upgraded" website won't accept payments
Anyone else notice that Cox's "upgraded" website won't accept payments? I think I tried ten times to log in between Xmas and now to pay the bill - couldn't even get past the login screen. Finally had...
View Article[NV] Las Vegas packet loss - slowed to a crawl since jan 30 - any techs?
line quality test > http://www.dslreports.com/pingtest/6c34494ba534/3141707 speed test > http://www.dslreports.com/speedtests/106332620/5791 speed test 2 >...
View Article[VA] Porting a number from Cox VOIP service to Ooma
I am a Cox HSI subscriber w/ TV/Internet and VOIP service. I have had the VOIP service for over two years and want to terminate it and port my current COX VOIP number to my new Ooma service. Is anybody...
View Article[CA] Node saturation 92606
Looks like some dbag is ddosing my cmts or having significant upstream noise issue. Internet dropped out 4 times in a row when streaming to twitch. Stopped stream, getting latency spikes & packet...
View ArticleWebmail Weirdness
I've recently run into problem's trying to access the enhanced version of Cox webmail. My browser (IE) just hangs up with a message "waiting for idm.west.cox.net" If I switch over to the classic...
View Article[AZ] Rate Increase
Dear COX, I am subscribed to receive more than 200 channels for video and many other music channels. Why so many? Because I am forced by your practice of bundling channels and tier offers. I have never...
View Article[AZ] Are my levels good?
Recently I've noticed the upstream going slow at times, downstream is usually fine. Are my levels ok? http://i.imgur.com/Mu51CbU.png
View Article[CA] 92029 systematic internet dropping
Over the past 2 weeks, my internet has been dropping within 5 mins of 10am everyday. The modem would connect and disconnect every couple of mins but never actually give me access to the internet. At...
View Article[AZ] Flex Watch Channel List?
So, I'm considering cancelling Directv and CenturyLink 7Mbps DSL and getting instead Cox Flex Watch which has 25Mbps internet and 10 TV channels including HBO and Starz for a total 12-month-guaranteed...
View Article[KS] four of three upstreams are offline.
I decided to see on my gateway router of cable modem signals to check what's going on, I noticed that three upstreams are being offline, is that relate to very chill weather issue?
View Article[CATV] New channel lineups
OK, I am really confused now. For where I live (Tempe, AZ) they have the following lineups: TV Starter (50 channels) TV Essentials (153 channels) TV Economy (201 channels) Advanced TV (246 channels)...
View ArticleConsistency of Service with test.lvcm.com
I'm seeing CoS of about 83% down and 43% up on recent tests. Is this normal?
View Article[AZ] eMTA switch?
Cox has been slowly getting the infrastructure in my area addressed. New insides for tap done, some new drops, etc., all improving connectivity. Was advised, have the bundle, that switching to eMTA...
View ArticleHow in the &*^% do you pay a Cox bill online?
I have gone to www.cox.com, only to have it change to ww2.somethingelse.com and cannot find a working number anywhere or a website that is operational to pay my bill from. Cannot access webmail, or any...
View Article[FL] Tried to upgrade SB6180 firmware, Cox says not possible?
I spoke to Tier 2 support at COX trying to get the SB6180 firmware updated as I am still stuck at: SB6180-3.2.1.0-GA-00-252-NOSH And I have been having sporadic speed issues so it was suggested by one...
View ArticleIs there something wrong with Speedboost?
Download Speed: 27341 kbps (3417.6 KB/sec transfer rate) Upload Speed: 19662 kbps (2457.8 KB/sec transfer rate) Latency: 17 ms Sunday, February 09, 2014 7:37:29 PM It used to burst to 30 then settle to...
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