OK,
I am really confused now. For where I live (Tempe, AZ) they have the following lineups:
TV Starter (50 channels)
TV Essentials (153 channels)
TV Economy (201 channels)
Advanced TV (246 channels)
Advanced TV Preferred (321 channels)
Advanced TV Premier (330 channels)
Advanced TV Ultimate (377 channels)
I currently have Advanced TV, but looking over the other lineups, I realized that I can get by with TV Essentials at a lower cost (I don't use OnDemand or Music Choice). So went to the store and had the clerk adjust my subscription. When I eventually got home I saw I had TV Economy (could have been my fault for I really have bad handwriting on my notes).
So I just decided to call instead. The tech on the phone said that I have to give up my box to get Essentials otherwise you get Advanced TV. That made me happy (one less thing to pay for), and I asked them to confirm that all I have to do is take the box out and connect the cable to my TV (2 year old Samsung Smart TV) and scan and I would get Essentials. They said that is correct.
So, I hang up, take out my cable box, setup the TV and scan, and scan, and scan channels. Only to find that I do NOT get all the channels specified on TV Essentials (really ended up with "TV Starter").
So... anyone know what is really required to get TV Essentials and how to get it?
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