Aproximately 25-50% Packet Loss in Phoenix, AZ with Cox HSI
Any recommendations on how to fix this? Equipment: Motorola SB6121 Netgear WNR3500L (have also tested with bypassed router and had identical results) No splitters on cable line. 10/100/1000 wired...
View Article[NV] Constant disconnects at afternoon-night
My modem keeps dropping its signal randomly throughout the afternoon-night. This is really, really frustrating when playing games. 2013-01-03 19:52:25 7-Information C203.0 DCC arrive new 2013-01-03...
View Article[NE] Upload speed Drop since channel bonding
I recently noticed that Cox has started doing upstream channel bonding (4) in our area. After they started doing this, my upload speed has tanked. I can't even reach 30% of my total upload speed. My DL...
View ArticleCox Backup - Finding non existant files
I have been using the Cox online backup service for a while. Lately it has been popping up saying it skipped a system file. Upon review, it is a thumbs.db file in multiple picture album folders. I've...
View Article[CA] La Mesa area high packet loss, intermittent slow speeds
Hi there. I am on Cox Premier in the La Mesa area (91942). I am having some high packet loss problems. See this smokeping test...
View Article[ALL] Correctable/Uncorrectables question
I've noticed that my downstream channels 4, 5, and 6 have a lot of correctables/uncorrectables when compared to downstream channels 1, 2, and 3 is this normal or is it indicative of a problem?
View Article[AZ] Getting support without being account holder?
So I've been having some intermittent issues with my connection in the past couple months. Websites will fail to load without multiple refreshes, major lag in online games which sometimes results in...
View Article[VA] Modem Purchase - Ultimate Package
I usually buy my Cable Modems and I'm thinking of upgrading to Cox's Ultimate tier. Not sure which modem I should buy. I was looking these 2 modems, is one better than the other on Cox's service? -...
View Article[VA] Cisco DPC3825 in Hamptonroads
Is there anyone using this modem? What is the current firmware version on the unit? RockBlue :uhh:
View Article[FL] New sb6121 and no bonded channels
I just purchased a SB6121 and have Premier Internet with COX. For some reason I am not bonding any channels on downstream or upstream. Any reason this could be?
View Article[NV] Cox speed vs competition vs cost (Cox is slow)
I am starting to get concerned. I have always paid top dollar for Cox because they did what it could to stay ahead of the competition. However, now even my cell phone moves quicker than cox at less...
View Article[AZ] "Includes:"
I really HATE HATE HATE this. removing itemized billing so they can slip a few pennies in here and there hoping we won't notice. I WANT MY ITEMIZED BILLING BACK!!!!!!1 -- Despises any post with strings.
View ArticleBad HD signal
I just picked up a Samsung 46" LED 1080p 120hz (UN46EH6000) this morning and then went to the local Cox store to pick up a couple HD receivers. Prior to today, I was using a basic digital box on my old...
View Article15% Packet loss in OKC
seeing 15% packet loss in south OKC right now. Anyone else seeing the same? Did the usual troubleshooting and then called in. Agent didn't even bother to troubleshoot, said she saw it too and scheduled...
View ArticleMotorola SB6141
Not familiar with newer modems (running a SB5101 I think) so I have a noob question. What is the USB port for on the Motorola SB6141? I'm just familiar with connecting modem to PC or router via...
View Article[AZ] Cisco DPQ3212 - battery?
I had a 2nd phone line installed yesterday (primary is through an NIU) and the installer put in a new outlet and set up a Cisco DPQ3212. After a few hiccups which involved him not really knowing what...
View Article[CA] Help, connection keeps droppping out.
So recently maybe in the past month or longer. I've been having my connection drop out more than usual. Basically while in use my connection just drops out and the Cable Modem just starts cycling. I...
View Article[FL] Cable internet only? $$$
I'm thinking of keeping my cable internet because of the speed/cost compared to DSL in my area, and dropping the TV and going with DirecTV instead because it seems cheaper. Right now I am paying...
View Article[NV] Internet Intermittent and Drops
A few weeks ago I started getting intermittent drops. I had the default modem that you get with new service and a D-Link DIR-655. I called cox tech support and they said it looked like I needed a new...
View Article[AZ] Unreliable HSI service today
I've had numerous periods today of complete loss of internet connectivity here in east Mesa, lasting anywhere between a few seconds and a few minutes. Is anybody else noticing the same thing? I've...
View Article