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[CA] Help, connection keeps droppping out.

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So recently maybe in the past month or longer. I've been having my connection drop out more than usual. Basically while in use my connection just drops out and the Cable Modem just starts cycling. I don't know if it eventually fixes itself(which it probably does), or if restarting the modem fixes it. Can't tell my family keeps just unplugging it so I haven't been able to observe if it just fixes itself after an hour. I would also like to note I was having problems with my old Cable Modem in 2011 around July which was resolved when I swapped my modem with a tech I believe who was called odog and changed/removed some splitters from my house. I was wondering if you guys could possibly identify if it is something on my end or something I'd have to call Cox up for to fix. Signal Information said by Downstream Value :Frequency 585000000 Hz Signal To Noise Ratio 39.3 dB Power Level 1.0 dBmV The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading said by Upstream Value :Channel ID 3 Frequency 35580000 Hz Power 52.5 dBmV I would like to note that the Ethernet Link stuff in the log is probably from my end. My brother keeps insisting on unplugging the power and disconnecting the Router from the modem. So when the Ethernet link is lost probably is because the router is unplugged(We only do this after the modem drops our connection). No idea if it actually helps at all. It's probably a placebo that makes us think it is working when it finally comes back up. said by Log from Cable Modem :2013-01-08 14:30:24 6-Notice I401.0 TLV-11 - unrecognized OID 1970-01-01 00:01:03 3-Critical D003.0 DHCP FAILED - Requested Info not supported. 1970-01-01 00:00:51 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:00:07 6-Notice M571.1 Ethernet link up - ready to pass packets 1970-01-01 00:04:02 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:03:46 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3) 1970-01-01 00:03:30 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:03:23 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1) 1970-01-01 00:03:09 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:02:48 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2) 1970-01-01 00:02:41 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:02:17 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3) 1970-01-01 00:02:16 6-Notice M571.1 Ethernet link up - ready to pass packets 1970-01-01 00:02:10 6-Notice M571.4 Ethernet link dormant - not currently active 1970-01-01 00:02:08 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3) 1970-01-01 00:01:56 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:01:33 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1) 1970-01-01 00:01:23 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:00:58 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2) 1970-01-01 00:00:52 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:00:07 6-Notice M571.1 Ethernet link up - ready to pass packets 1970-01-01 00:05:02 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:04:07 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:03:50 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:03:49 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:03:42 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:03:31 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3) 1970-01-01 00:03:17 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:02:54 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1) 1970-01-01 00:02:45 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:02:24 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2) 1970-01-01 00:02:13 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:01:49 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3) 1970-01-01 00:01:40 3-Critical R001.0 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 1970-01-01 00:01:30 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1) 1970-01-01 00:01:21 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:01:10 6-Notice M571.1 Ethernet link up - ready to pass packets 1970-01-01 00:01:03 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2) 1970-01-01 00:00:54 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:00:07 6-Notice M571.4 Ethernet link dormant - not currently active 2013-01-08 14:16:21 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2013-01-08 14:15:20 6-Notice M572.0 Rng Rsp Abort Status - Reinitialize MAC... 2013-01-08 14:15:20 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2013-01-08 14:07:56 6-Notice M571.1 Ethernet link up - ready to pass packets 2013-01-08 14:07:20 6-Notice I401.0 TLV-11 - unrecognized OID 1970-01-01 00:00:21 3-Critical D003.0 DHCP FAILED - Requested Info not supported. 1970-01-01 00:00:07 6-Notice M571.4 Ethernet link dormant - not currently active 2013-01-08 14:06:30 6-Notice M572.0 Rng Rsp Abort Status - Reinitialize MAC... 2013-01-08 14:06:30 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2013-01-08 12:49:44 6-Notice I401.0 TLV-11 - unrecognized OID 1970-01-01 00:00:23 3-Critical D003.0 DHCP FAILED - Requested Info not supported. 1970-01-01 00:00:21 6-Notice M571.1 Ethernet link up - ready to pass packets 1970-01-01 00:00:07 6-Notice M571.4 Ethernet link dormant - not currently active 1970-01-01 00:02:45 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:02:22 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3) 1970-01-01 00:02:07 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:01:48 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1) 1970-01-01 00:01:36 6-Notice M571.1 Ethernet link up - ready to pass packets 1970-01-01 00:01:33 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1) 1970-01-01 00:01:30 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:01:11 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2) 1970-01-01 00:01:03 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:00:07 6-Notice M571.4 Ethernet link dormant - not currently active 2013-01-08 12:42:08 6-Notice M572.0 Rng Rsp Abort Status - Reinitialize MAC... 2013-01-08 12:42:08 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2013-01-08 11:16:16 6-Notice I401.0 TLV-11 - unrecognized OID 2013-01-08 11:16:13 3-Critical D003.0 DHCP FAILED - Requested Info not supported. 2013-01-08 11:15:57 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2013-01-08 11:14:39 6-Notice M572.0 Rng Rsp Abort Status - Reinitialize MAC... 2013-01-08 11:14:39 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2013-01-08 11:14:08 6-Notice I401.0 TLV-11 - unrecognized OID 1970-01-01 00:00:43 3-Critical D003.0 DHCP FAILED - Requested Info not supported. 1970-01-01 00:00:36 6-Notice M571.1 Ethernet link up - ready to pass packets 1970-01-01 00:00:29 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 00:00:07 6-Notice M571.4 Ethernet link dormant - not currently active 2013-01-08 11:11:47 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2013-01-08 11:11:28 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2) 2013-01-08 11:11:23 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2013-01-08 11:11:06 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1) 2013-01-08 11:10:50 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2013-01-08 11:10:36 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3) 2013-01-08 11:10:17 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2013-01-08 11:09:57 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2) 2013-01-08 11:09:51 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2013-01-08 11:09:08 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 2013-01-08 11:09:07 3-Critical R001.0 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 2013-01-08 11:08:57 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2) 2013-01-08 11:08:47 3-Critical R001.0 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 2013-01-08 11:08:37 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1) 2013-01-08 11:08:12 3-Critical R001.0 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 2013-01-08 11:08:02 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3) 2013-01-08 11:07:45 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 2013-01-08 11:07:09 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 2013-01-08 11:07:09 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 2013-01-08 11:07:08 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2013-01-08 11:06:47 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2) 2013-01-08 11:06:40 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2013-01-08 11:06:16 3-Critical R002.0 No Ranging Response received - T3 time-out (US 1) 2013-01-08 11:06:00 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2013-01-08 11:05:33 3-Critical R002.0 No Ranging Response received - T3 time-out (US 3)

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