Hello,
Please help me troubleshoot intermittent Internet outages I've had in the last couple of days. Symptoms, down up to five minutes then OK for hours??. Started after two changes:
- Put in new modem (was old modem previously on the account)
- and new AP. The new AP is a PLUME AP, so I don't have much view into it, but please help me verify Netgear Modem looks OK. (It is in router mode).
Q: As part of this, anyone have experience with this modem, should I run this Netgear in Modem ONLY mode?
Logs and signal strength posted below for Netgear C6250-100NAS
LOGS
------------------------------
Time Priority Description
2020-6-21, 08:12:02 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:14:03 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:14:04 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:16:07 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:20:20 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:22:26 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:22:26 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:24:30 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:28:40 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:30:47 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:34:55 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:37:02 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:37:02 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:39:06 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:43:19 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:45:23 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:45:24 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:47:29 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:49:34 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:51:40 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:51:40 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:53:45 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 08:57:57 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:00:01 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:00:01 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:02:07 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:04:12 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:06:17 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:06:17 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:08:20 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:08:21 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:10:27 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:12:31 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:14:37 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:14:37 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:16:44 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:20:54 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:23:01 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:23:01 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
2020-6-21, 09:25:04 Warning (5) MDD message timeout;CM-MAC=9c:3d:cf:d7:47:38;CMTS-MAC=00:76:86:44:62:3e;CM-QOS=1.1;CM-VER=3.0;
--------------------------
Procedure Status Comment
Acquire Downstream Channel 789000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Security Enabled BPI+
IP Provisioning Mode Honor MDD honorMdd(4)
----------------------------
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 2 789000000 Hz 3.9 dBmV 36.9 dB 0 0
2 Locked QAM256 1 783000000 Hz 4.3 dBmV 37.1 dB 0 0
3 Locked QAM256 3 795000000 Hz 3.8 dBmV 36.8 dB 0 0
4 Locked QAM256 4 801000000 Hz 3.7 dBmV 36.7 dB 0 0
5 Locked QAM256 5 807000000 Hz 3.5 dBmV 36.5 dB 22 101
6 Locked QAM256 6 813000000 Hz 3.1 dBmV 36.3 dB 0 0
7 Locked QAM256 7 819000000 Hz 3 dBmV 36.1 dB 0 0
8 Locked QAM256 8 825000000 Hz 3.1 dBmV 36.2 dB 0 0
9 Locked QAM256 17 879000000 Hz 3.5 dBmV 36.3 dB 0 0
10 Locked QAM256 18 885000000 Hz 3.7 dBmV 36.5 dB 0 0
11 Locked QAM256 19 891000000 Hz 3.7 dBmV 36.6 dB 0 0
12 Locked QAM256 20 897000000 Hz 3.8 dBmV 36.6 dB 0 0
13 Locked QAM256 21 903000000 Hz 3.9 dBmV 36.7 dB 0 0
14 Locked QAM256 22 909000000 Hz 4 dBmV 36.8 dB 0 0
15 Locked QAM256 23 915000000 Hz 3.8 dBmV 36.7 dB 0 0
16 Locked QAM256 24 921000000 Hz 3.8 dBmV 36.7 dB 0 0
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 1 5120 Ksym/sec 19400000 Hz 40.4 dBmV
2 Locked ATDMA 2 5120 Ksym/sec 25800000 Hz 40.5 dBmV
3 Locked ATDMA 3 5120 Ksym/sec 32200000 Hz 41.9 dBmV
4 Locked ATDMA 4 5120 Ksym/sec 38600000 Hz 42 dBmV
↧
Intermittent Internet Outage
↧
Best Way to Swap Modem
Good morning! and happy Father's Day.
Best (least heart burn) way to add new Modem to my account.
- I tried to Activate using my computer, directly connected, but the Activation wizard said my new modem wasn't allowed.
- Do I have to pay an activation fee?
Is there a best practices way to add a new modem to my account?
New Modem:
Arris SB6190
Thanks,
Dan Foxley
↧
↧
[Modem] Cable modem signal are horrible. Pics included
I have an Arris 6190 with preferred service and as of the last 6 months, I've had numerous issues with connection. I've taken some screenshots of my modem signal levels. These are the levels from 3 days of uptime. Anything that is latency critical is being affected. voice traffic, zoom meetings.
↧
Speedtest streams
On one computer the graph shows 24 down 4 up streams on another it shows 3 down 3 up. I've tried different browsers on the 3 down 3 up and I get the same thing.
Also my download speeds have been very erratic. My connection is 30/3. QoS I have it set to 28.5, 2.85 and normally the down is consistent but lately it's been very random vs consistent. Both computers reflect this.
I use an Asus router, and I use traditional QoS along with fq_codel.
↧
MB8600 Firmware
Any newer firmware available (tested on Cox) for the Motorola MB8600 > 18.2.9? Looks like there are some newer versions deploying to other carriers that include the working spectrum analyzer..
↧
↧
[NV] Fast.com being throttled?
I noticed that in the past week, my speedtests via Cox DOCSIS 3.1 connection is being throttled to 400 megabit on fast.com. Previously I could easily hit 800+ mbps on fast.com. This happened after two nights of extreme packet loss of 20% during evening hours. Cox recently had split my node up so I was seeing nice speeds day or night.
I tested fast.com via COX GPON fiber at a friend's house across town and he is able to get full 900+ megabit up/down.
A friend in San Diego also tested his Cox line and saw his max out at 400 megabit to fast.com.
Other speedtest sites such as dslreports.com, speedtest.net (Switch Las Vegas server), and cloudflare's speed test show 800+ megabit speeds for me still.
I know 400 megabit will be fine and dandy to watch Netflix, but seems odd that its being throttled suddenly on the DOCSIS network and not on the GPON network.
↧
[CA] Surfboard SB6121 Not Allowed on COX
(Update below)
So, after 3 days of round and round with tech support. Come to find out COX just disallowed Surfboard SB6121 on their network. No heads-up, no call, no letter. What am I missing here?
Ok, you don't want a DOCSIS 4x4 on the network, but just turn a customer OFF? What gives. Man, why isn't there competition.
6/15/2020 10:55 AM - UPDATE:
- Internet plan is "Cox High Speed Internet Essential" looking back to 5/2019 (back 1 year) has always been on this plan.
- This is my father in laws house, I'm the tech guy.
- No auto pay setup
- No paperless billing setup
- There is a current @gmail email account in COX.com. (Not sure if he received email)
- He called to sort out bill (3 calls 2 hours, he told me), then THAT night, Internet went down.
- Looking back 1 year, there is NO info re: replace SB6141 modem or any modem equipment, plenty of information regarding price changes, closed captioning and replace TV equipment.
- 5/30/19 bill only has note re: replace TV equipment.
- I filed an FCC complaint.
(As shown on EVERY bill)
TV Customers, your local franchising authority is:
City of Encinitas, 505 S Vulcan Ave, Encinitas, CA 92024; 760-633-2640
- I called them, it was the finance dept., they had no idea what I was talking about. I sent them the FCC page and asked for followup.
https://www.fcc.gov/media/cable-television-where-file-complaints-regarding-cable-service#:~:text=A%20franchising%20authority%20is%20the,the%20state%20or%20local%20level.
↧
Cox Increases Data Cap to 1.25 TB
From LightReading.com:
Citing increased Internet use due to coronavirus, Cox announced it will make it easier for more customers to stay within their data plans by raising data allowances across the board by 25%, to 1.25 terabytes starting this week.
"Since the start of the pandemic we provided unlimited data to all customers because we did not know the impact that learn and work from home might have on our customers. After reviewing data consumption since the Coronavirus crisis, we know that nearly 90 percent of customers would not have been charged for going over their 1TB data plan," a Cox official said via email.
↧
Need help setting up my own router with gigablast fiber
I've got a synology that I setup in dhcp mode, but it's not getting internet. I heard you could substitute you're own router with the fiber?
↧
↧
[Gigablast] IPv6 is now avilable on fiber Gigablast in AZ PHX
I am now getting IPv6 addresses with a /56 delegated prefix on fiber Gigablast in AZ PHX.
↧
[Gigablast] IPv6 Router Advertisements with Fiber Gigablast
I started to receive(or only just noticed) IPv6 Router Advertisements on fiber Gigablast in Scottsdale, AZ. It has disrupted my IPv6 tunnel by overriding my default route. This started in the beginning of February. Is this new? My understanding is IPv6 is not yet deployed to fiber Gigablast customers. I am not able to get a DHCPv6 prefix delegation or address. My router is on an updated platform and I have made configuration changes so cannot be 100% sure. The mac address of the RAs is from an Alcatel device. Anybody else getting RAs or knows if IPv6 is available for fiber Gigablast?
↧
Cox Business. Sigh.
After some horrid experiences with Verizon about 10 years ago, I moved my business internet to Cox. For a long time, the service was great and the very few times I needed tech support, I got it and the problem was resolved fairly quickly (worst was a bad amp down the block that became intermittent - that was a 2 week deal before it got fixed).
The last year has been significant frustration: tree came down from a neighbor's yard and took down a pole (which, in turn, left my drop lying in the street disconnected and the strain relief pulled off my house). It took 3 calls and almost a week for Cox to send a contractor out to fix it - he reconnected the drop on the pole but ignored the strain relief on the house. Cox billed for a service call (uh, it's your system, nothing on my premises, that's the issue and you didn't fix everything) - it took a 15 minute call to get it reversed with accounting.
Back in February, I was having substantial signal drops. I was able, at the time, to actually talk to tech support who verified an outage (which wasn't fixed until next day), but he also insisted on sending a tech to check things out. He insisted that there would be no charge since it was a system outage and so noted the ticket. Tech came, verified levels, and said he'd have someone fix the pulled-out strain relief on the street drop (it's still not fixed). Cox billed for the service call. Accounting reversed the charge after I complained and even told me that the ticket was noted "do not bill".
Lately, I've had some fairly significant dropouts for 15-20 minutes at a time. As in: it drops but modem is synced, the modem drops and shows zero signal, about 15-20 minutes later we're back up. But now, instead of being able to speak with someone in tech support in a timely manner, I'm stuck with texting or a chatbot. The chatbot is useless, taking longer to respond than on a call, and you really can't describe what's going on and what's happened. It's to the point where it's as bad as Verizon support was.
Working from home, there are two of us who need the reliable data connection for various functions including video. Speed is fine when the service is good, but it's a problem with the dropouts. I had 2 business calls on VoIP drop today during one of the dropouts. I'm now running long-term smokepings to quantify the times and lengths.
So, I'm paying more for a business data service (more than residential), getting more & longer dropouts and not able to actually talk to someone in tech support that can verify whether or not there's an area-wide problem. And I'm having to pay to have a backup mobile hotspot on a cell carrier in case of a longer outage.
It's got me thinking "FiOS", though I still wary of Verizon's service record.
↧
gigabit upgrade
So I had an offer for upgrading to gigabit for $12 more than what I pay now, nowhere in any of the information does it say that it includes a modem rental until I check out and there is an $11 panaromic wifi modem, which i don't really need, would much rather just use a separate modem.
edit:
talked to cox and they said they would give me the promotion minus the modem rental fee, so a $1 a month upgrade to gigabit.
↧
↧
Data billing after June 30 - Phoenix, AZ
Since Cox eliminated data overage charges until June 30 and my billing cycle ends July 15, has anybody heard how they're going to handle usage over the 1 TB cap? I've used 946 GB as of June 28 and expect to use another 300 or so by July 15. Are they going to hit me with the $10/50GB overage or just ignore the overage for this bill cycle? Or prorate usage and give me half a TB for the remaining half of the bill cycle?
↧
[OK] cox vs att fiber
Att has a huge fiber foot print here in tulsa Ok why is cox refusing to lower prices and remove data caps?
↧
My internet has been like this for a week with no help
as the title reads I've been having this issue for a week cox techs did come out at some point and said nada was wrong but the results disagree with that statement I'm thinking of an intermitted issue. I know their backend has been bad because of the pandemic but you think bleeding noise would be a priority.
↧
Cox Panoramic Wifi Pods v2.0
...noticed this
We're sorry - this product is temporarily unavailable. Our new Panoramic Wifi Pods 2.0 will be available for purchase in August 2020.
@ https://www.cox.com/residential/internet/panoramic-whole-house-wifi/pods.html
of course this was right after I purchased my version 1 pods. Hopefully the new Pods will have better performance. They original ones have been great for getting around a concrete wall, but are not the fastest.
↧
↧
[OK] Any Cox staff here that can help?
I subscribe to gigablast. The house has been totally rewired. I'm using a netgear cm1200 modem with an amplifi hd gaming router. I'm hard wired and have kids tablets and tvs via wireless. My logs today are insane. Critical, and warnings. I have random drop outs on the modem. Can someone help? Logs below. This is just some. There are dozens more. I can barely hit 80Mbit down and 7 up
Clear Log Refresh
Time Priority Description
Wed Jul 01 12:03:21 2020 Warning (5) DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 12:03:21 2020 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:51:39 2020 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:51:39 2020 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:51:22 2020 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:51:22 2020 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:51:11 2020 Warning (5) REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:51:07 2020 Notice (6) DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:51:06 2020 Notice (6) TLV-11 - unrecognized OID;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:51:05 2020 Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:51:02 2020 Notice (6) Honoring MDD; IP provisioning mode = IPv4
Wed Jul 01 11:50:53 2020 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:50:37 2020 Warning (5) DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:50:23 2020 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:50:20 2020 Warning (5) DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:50:10 2020 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:50:08 2020 Warning (5) DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:49:57 2020 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:49:51 2020 Warning (5) MDD message timeout;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:49:51 2020 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:49:45 2020 Warning (5) MDD message timeout;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:49:45 2020 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
Wed Jul 01 11:31:31 2020 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1.;CM-MAC=08:36:c9:3f:a8:b8;CMTS-MAC=00:38:df:08:fd:5d;CM-QOS=1.1;CM-VER=3.1;
↧
[Gigablast] Arris CM8200 Cable Modem Lights with Cox Gigablast
I upgraded to Gigablast with Cox earlier this year. I bought the modem from a Cox store and they set it up for me there so all I had to do was connect it. When my internet service works, the modem's receive/down icon is blue, which seems to be "High-speed Internet connection with downstream channels in DOCSIS 3.1 mode" but the send/Upstream channel is only Green (connected in DOCSIS 3.0 mode) instead of "Blue: High-speed Internet connection with upstream channels in DOCSIS 3.1 mode." Is this normal? Should I make efforts to get both up and down in DOCSIS 3.1 mode? Thanks.
↧
[NV] Price increase
HBO, Cinemax, STARZ, Showtime. My bill for each went up 140%.
And what is Preferred DVR vs Contour Receiver? Why do I pay for both? The DVR went up 100%.
Can I drop the 4 movie channels only?
↧