Hello,
I have been having issues with my Motorola SB5101 modem in which the modem will freeze and then reboot itself. Cox tech says everything is fine and I am wondering if I should just purchase a new modem. I have the modem connected to a Cisco WRT54G router. It seems to only do it if I am running games and also video. My download and upload speeds are good. Here is what my modem says. This seems to have just started within the last several weeks.
Downstream Value
Frequency 843000000 Hz
Signal To Noise Ratio 36.8 dB
Power Level 0.4 dBmV
Upstream Value
Channel ID 3
Frequency 36100000 Hz
Power 43.7 dBmV
Time Priority Code Description
2013-07-27 19:32:30 4-Error C401.0 DCC-ACK not received
1970-01-01 00:00:32 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:00:30 5-Warning D004.1 ToD request sent - No Response received
1970-01-01 00:00:24 5-Warning D003.0 DHCP WARNING - Non-critical field invalid in response ;CM-MAC=00:1e:46:c2:2f:e2;
1970-01-01 00:00:12 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:00:08 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:04:59 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:04:59 3-Critical Ô7954.20 Resetting the cable modem due to docsDevResetNow
1970-01-01 00:00:30 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:00:30 5-Warning D004.1 ToD request sent - No Response received
1970-01-01 00:00:22 5-Warning D003.0 DHCP WARNING - Non-critical field invalid in response ;CM-MAC=00:1e:46:c2:2f:e2;
1970-01-01 00:00:08 6-Notice M571.1 Ethernet link up - ready to pass packets
2013-07-27 16:45:05 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2013-07-27 16:45:05 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2013-07-27 16:44:33 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-27 16:44:18 4-Error C401.0 DCC-ACK not received
2013-07-27 16:44:18 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-27 16:44:18 4-Error C401.0 DCC-ACK not received
2013-07-27 16:44:17 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-27 16:44:17 4-Error C401.0 DCC-ACK not received
2013-07-27 13:14:18 4-Error D103.0 DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=00:1e:46:c2:2f:e
2013-07-27 01:21:17 4-Error C401.0 DCC-ACK not received
1970-01-01 00:00:29 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:00:29 5-Warning D004.1 ToD request sent - No Response received
1970-01-01 00:00:22 5-Warning D003.0 DHCP WARNING - Non-critical field invalid in response ;CM-MAC=00:1e:46:c2:2f:e2;
1970-01-01 00:00:08 6-Notice M571.1 Ethernet link up - ready to pass packets
2013-07-27 01:13:43 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2013-07-27 01:13:43 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2013-07-27 01:13:10 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-27 01:12:56 4-Error C401.0 DCC-ACK not received
2013-07-27 01:12:56 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-27 01:12:56 4-Error C401.0 DCC-ACK not received
2013-07-27 01:12:55 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-27 01:12:55 4-Error C401.0 DCC-ACK not received
2013-07-27 00:54:34 4-Error C403.0 DCC-ACK rejected unknown transaction ID
2013-07-27 00:54:34 4-Error C401.0 DCC-ACK not received
2013-07-26 22:12:14 4-Error D103.0 DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=00:1e:46:c2:2f:e
2013-07-25 22:16:51 4-Error C403.0 DCC-ACK rejected unknown transaction ID
2013-07-25 22:16:51 4-Error C401.0 DCC-ACK not received
2013-07-25 22:12:14 4-Error D103.0 DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=00:1e:46:c2:2f:e
1970-01-01 00:00:29 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:00:29 5-Warning D004.1 ToD request sent - No Response received
1970-01-01 00:00:21 5-Warning D003.0 DHCP WARNING - Non-critical field invalid in response ;CM-MAC=00:1e:46:c2:2f:e2;
1970-01-01 00:00:08 6-Notice M571.1 Ethernet link up - ready to pass packets
2013-07-24 22:11:42 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2013-07-24 22:11:41 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2013-07-24 22:11:09 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-24 22:10:55 4-Error C401.0 DCC-ACK not received
2013-07-24 22:10:55 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-24 22:10:54 4-Error C401.0 DCC-ACK not received
2013-07-24 22:10:54 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-24 22:10:53 4-Error C401.0 DCC-ACK not received
2013-07-24 10:38:48 4-Error D103.0 DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=00:1e:46:c2:2f:e
1970-01-01 00:00:31 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:00:31 5-Warning D004.1 ToD request sent - No Response received
1970-01-01 00:00:24 5-Warning D003.0 DHCP WARNING - Non-critical field invalid in response ;CM-MAC=00:1e:46:c2:2f:e2;
1970-01-01 00:00:08 6-Notice M571.1 Ethernet link up - ready to pass packets
2013-07-22 22:38:14 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2013-07-22 22:38:14 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2013-07-22 22:37:41 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-22 22:37:27 4-Error C401.0 DCC-ACK not received
2013-07-22 22:37:27 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-22 22:37:27 4-Error C401.0 DCC-ACK not received
2013-07-22 22:37:26 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-22 22:37:26 4-Error C401.0 DCC-ACK not received
2013-07-22 18:25:48 4-Error C403.0 DCC-ACK rejected unknown transaction ID
2013-07-22 18:25:48 4-Error C401.0 DCC-ACK not received
2013-07-22 18:25:29 4-Error D103.0 DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=00:1e:46:c2:2f:e
1970-01-01 00:00:30 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:00:29 5-Warning D004.1 ToD request sent - No Response received
1970-01-01 00:00:23 5-Warning D003.0 DHCP WARNING - Non-critical field invalid in response ;CM-MAC=00:1e:46:c2:2f:e2;
1970-01-01 00:00:08 6-Notice M571.1 Ethernet link up - ready to pass packets
2013-07-21 18:24:57 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2013-07-21 18:24:57 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2013-07-21 18:24:24 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-21 18:24:11 4-Error C401.0 DCC-ACK not received
2013-07-21 18:24:10 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-21 18:24:10 4-Error C401.0 DCC-ACK not received
2013-07-21 18:24:09 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-21 18:24:09 4-Error C401.0 DCC-ACK not received
2013-07-21 10:43:05 4-Error C403.0 DCC-ACK rejected unknown transaction ID
2013-07-21 10:43:05 4-Error C401.0 DCC-ACK not received
1970-01-01 00:00:28 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:00:27 5-Warning D004.1 ToD request sent - No Response received
1970-01-01 00:00:20 5-Warning D003.0 DHCP WARNING - Non-critical field invalid in response ;CM-MAC=00:1e:46:c2:2f:e2;
1970-01-01 00:00:08 6-Notice M571.1 Ethernet link up - ready to pass packets
2013-07-21 10:36:02 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2013-07-21 10:36:02 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2013-07-21 10:35:30 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-21 10:35:16 4-Error C401.0 DCC-ACK not received
2013-07-21 10:35:15 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-21 10:35:15 4-Error C401.0 DCC-ACK not received
2013-07-21 10:35:14 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-07-21 10:35:14 4-Error C401.0 DCC-ACK not received
2013-07-21 10:34:20 4-Error C403.0 DCC-ACK rejected unknown transaction ID
2013-07-21 10:34:20 4-Error C401.0 DCC-ACK not received
2013-07-21 06:48:32 4-Error D103.0 DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=00:1e:46:c2:2f:e
1970-01-01 00:00:28 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:00:28 5-Warning D004.1 ToD request sent - No Response received
1970-01-01 00:00:21 5-Warning D003.0 DHCP WARNING - Non-critical field invalid in response ;CM-MAC=00:1e:46:c2:2f:e2;
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