Long story short I need to prove I called a certain number on a certain date. I went into the phone tools and call history but the call history list was totally blank, not a single number under outgoing or incoming even up to 120 days. Now if I check the call history it lists the numbers but nothing before I did the initial check. So I called Cox to see if I could get a hardcopy of my outgoing calls, and was told that whatever was on the call history is all they would have a list of and if there was no history on certain dates there would be nothing on Cox's end. The Cox rep. said they would have to elevate my issue to the techs in Georgia and to wait 24 hrs. This was two days ago and there still is no outgoing call history before 7/8/13.
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