Got a letter in the mail saying that I could add phone service for $9 and receive a free internet speed upgrade along with it. I called up and asked about it, and they said I would have to pay sticker price for my existing internet service in order to do so, which would basically double the amount that I am paying.
While still cheaper than buying actual ultimate, it's not free by any stretch. It would be one thing if they said that anywhere in the fine print, but there's no mention of it at all.
Sometimes cox can be extremely frustrating to deal with.
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