Sorry if this is the wrong place for posting - didn't know where exactly to put this! Also sorry for the huge post.
I'm buying a house, and that house is in a new-build development. Because of this, it has Gigablast available as well as AT&T Fiber 1000.
I currently have AT&T Internet 50 (U-verse) and DirecTV, but I am not under a contract so I am open to switching services.
Pricing-wise, Cox is about the same as what I would be paying AT&T for their gigabit service + the same DirecTV tier that I have. But, I would get a few channels on Cox that I don't currently have on DirecTV. Once the promotional period is over, Cox would be more expensive.
Normally, this would be a no-brainer decision for me, but I've had Cox in the past and had nothing but issues with reliability. When the service was there, the speed was excellent, but the service wasn't there a lot of the time and the technicians who would visit could never really figure it out. The signal was "too hot," but if they tried to attenuate it, then it was too low. I gave up and took a speed hit to go back to AT&T, which has been rock-solid reliable.
I'm assuming Cox fiber is different than the HFC network in terms of reliability. I have Cox business fiber at my shop and it's reliable.
What is the upload speed on Gigablast? I know on the DOCSIS 3.1-based service, it's 35Mbps. But on fiber, is is 1Gbps? I'm assuming I would be on true fiber as when I go to configure a bundle, the website mentions that Cox will be installing an ONT. If I pick a lower tier, the site tells me that I will need a DOCSIS modem. Are there any data caps on Gigablast? With AT&T, I would not have a cap if I had TV service - and actually, I think their gigabit service isn't capped at this time anyway.
How is the cable service delivered if I am on fiber?
How is the reliability of Gigablast?
Lastly, can I use my own router with Gigablast? With AT&T, I'd still be stuck using their gateway, which I don't really like. I once had a municipal fiber provider with gigabit and the ability to use my own router and just plug it into Ethernet was amazing.
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