After 3 years with cox recently in all of 2017 i have been getting throttled upload when i try to stream to YouTube/Twitch i have had several techs come out and a field team and all replace all lines to my node and my node to my house the slower upload only occurs when i use 3500kbps bit-rate to twitch which is what most people use and the most common bit rate for 60% of USA twitch streamers i do pay 200 dollars for 300 down and 30 up and not even an hour in my upload will drop to lower than 8mbps which is blatant throttling and how did i come to this conclusion well i'm not alone in this issue as many streamers have had this issue since 2016 as seen by this Reddit post that you can find by searching cox communications throttling i also do stream from lan not wifi
also when talking to tier one and 2 techs and even corporate they stated there was no issues with the signals on the modem and the main tap so that also confirmed that they are purposely limiting upload speeds if you stream constantly I haven't even went over my data cap i'm sitting at 28% this is a huge issue for lots of my other streamer friends who use cox communications here is one of my friends who has the same issue as me just less often because he pays more than I also having unlimited data.
https://www.twitch.tv/roco1003
i did take the speed tests above which i did during and after a stream showing the terrible upload i am offered when i tried to stream reminder that these issues only occur when i am streaming on any platform.
here are my stream settings for reference too what i use.
OBS Settings
Resolution: 1280x720p
Frames: 60fps
CPU Usage Preset: fast
Bitrate: 4000 [if i go and higher than 4000 i get instant throttled]
here is the logs text showing obs lag due to connection
19:21:32.409: Output 'adv_stream': Total frames output: 18930 (21103 attempted)
19:21:32.409: Output 'adv_stream': Total drawn frames: 21177
19:21:32.409: Output 'adv_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 2173 (10.3%)
15:33:49.124: [rtmp stream: 'simple_stream'] User stopped the stream
15:33:49.124: Output 'simple_stream': stopping
15:33:49.124: Output 'simple_stream': Total frames output: 14747 (21376 attempted)
15:33:49.124: Output 'simple_stream': Total drawn frames: 21420 (21437 attempted)
15:33:49.124: Output 'simple_stream': Number of lagged frames due to rendering lag/stalls: 17 (0.1%)
15:33:49.124: Output 'simple_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 6629 (31.0%)
15:33:49.124: [rtmp stream: 'simple_stream'] Freeing 20 remaining packets
15:41:41.362: [rtmp stream: 'adv_stream'] User stopped the stream
15:41:41.362: Output 'adv_stream': stopping
15:41:41.362: Output 'adv_stream': Total frames output: 395 (3611 attempted)
15:41:41.362: Output 'adv_stream': Total drawn frames: 3668
15:41:41.362: Output 'adv_stream': Number of dropped frames due to insufficient bandwidth/connection stalls: 3216 (89.1%)
15:41:41.362: [rtmp stream: 'adv_stream'] Freeing 79 remaining packets
as you can see most of these where due to connection lag if you think the streaming issue in my hardware here are my specs for my gaming PC down below
System: Intel Core i7-7700K 4.2GHz Quad-Core | Intel Z270 Chipset | 32GB DDR4 | 3TB HDD | 240GB SSD | Genuine Windows 10 Home 64-bit
Graphics: NVIDIA GTX 1080 Ti 11GB Video Card | 1x DVI | 1x HDMI | 1x DisplayPort
Connectivity: 6 x USB 3.1 | 2 x USB 2.0 | 1x RJ-45 Network Ethernet 10/100/1000 | 802.11AC Wi-Fi | Audio: 7.1 Channel|Liquid Cooling on Processor Only | 802.11AC Wi-Fi
now to provide clips of the throttling down below as well
https://clips.twitch.tv/PoisedCooperativeMangoUncleNox
https://clips.twitch.tv/ObedientSingleDonkeySMOrc
Too me this is a serious struggled for most twitch streamers who live in Kansas or Oklahoma City
Update: Internet health test -----> http://internethealthtest.org/?t=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
update 2-----> replaced modem from the puma based chip to a netduma modem and im still having issues and the FCC responded to my complaint and have contacted me in regards 2 it so quit saying its my router because corporate sheep make me vomit always blaming the consumer saying its not the companies fault
update 3-----> got on the phone with cox after they called me about the FCC complaint finally told me it was on their end everything is getting resolved in the next week or so again not my fault it was theirs and they gave me a discount on my bill to make up for it
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