Since we moved to a new for us home a few weeks ago I have had nothing but problems with our preferred internet connection and occasional issues with the cable TV feed. I've had two technicians out since Saturday and a third including a supervisor scheduled for tomorrow.
I'm currently using my old SB5101U modem which was rock solid at our other home. One of the CSRs I talked with thought it might be worth while to try an updated modem.
So if I were to try a new modem for my preferred connection what would be a good choice with out breaking the bank? Does anyone know if I purchase direct from Cox at a local Cox store what their return policy is if that does not help?
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