So I got a new modem yesterday, a CM500, to replace my SB6141 as Cox told me I needed a 16x4 modem for the new Ultimate tier (300). I spent a good 1 to 2 hours with tier 2, but nothing they could do would allow the modem to bond all 16 channels. I am sitting at 12 channels bonded and around 200 down at the moment. Any ideas guys? Could the CMTS not have the hardware for more than 12 channels? I think I remember cox does 12,24,and 36 channels in their head end setups, so maybe the one I have in my neighborhood only has 12 available? Any ideas would be helpful, I just want to get this working. Thanks everyone!
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