Docsis 3 Cisco DPC3010 7Mbps Download, Upload not bad. [Omaha]
make and model of cable modem
Cisco DPC3010 DOCSIS 3.0
make a model of router
Tried ddwrtOnLinksys, DELL CentOS FireWall, and Direct Connection
cox speed tier
Premier Package
BandWidth: 100-125 Download / 10-13 Upload
DataCaps: 300GB Combined Upload and Download
http://www.cox.com/aboutus/policies/speedsusage.cox
signal levels from »192.168.100.1 at several intervals during the day, especially as the slowness is occurring
When it gets really bad, 192.168.100.1 is not reachable.
Cable Modem State
DOCSIS Downstream Scanning: Completed
DOCSIS Ranging: Completed
DOCSIS DHCP: Completed
DOCSIS TFTP: Completed
DOCSIS Data Reg Complete: Completed
DOCSIS Privacy: Enabled
Downstream Channels
Power Level: Signal to Noise Ratio:
Channel 1: -1.3 dBmV 40.0 dB
Channel 2: -1.4 dBmV 39.9 dB
Channel 3: -2.4 dBmV 39.6 dB
Channel 4: -2.4 dBmV 39.4 dB
Channel 5: -1.4 dBmV 39.9 dB
Channel 6: -0.7 dBmV 38.9 dB
Channel 7: -0.4 dBmV 39.0 dB
Channel 8: -1.3 dBmV 38.9 dB
Upstream Channels
Power Level:
Channel 1: 40.2 dBmV
Channel 2: 37.6 dBmV
Channel 3: 38.4 dBmV
Channel 4: 40.6 dBmV
[att=1]
if they have splitters and if the cable modem has been plugged into a line directly from the wall (bypassing all splitters and surge protectors)
Outside -> two way splitter -> CableModem
several speed tests to various locations close to where they reside (if applicable, »test.lvcm.com)
LVCM Test Result #699776
How does one copy-n-paste or save the lvcm results?
TestHistory
[att=2]
Speed Test #107663673 by dslreports.com
Run: 2015-02-15 21:16:26 EST
Download: 6590 (Kbps)
Upload: 10127 (Kbps)
In kilobytes per second: 804.5 down 1236.2 up
Tested by server: 56 java
User: 368065 @ dslreports.com
User's DNS: cox.net
Compared to the average of 45 tests from cox.net:
* download is 64% worse, upload is 49% better
smokeping results or pingplotter output to various sites that they perceive packet loss to (if applicable)
has the user tweaked (»/tweaks)
No.
direct the user to post the symptoms here, but refer them to local support based on the thread »[ALL] Cox Forum Support Authorized
Internet is very slow at times.
are you connected wired or wireless?
Tests are run from both connections, but usually wired Cat5e.
have you tested speeds bypassing router?
My speed test history has both direct CM connections and through switches and firewalls. See comments for each individual speed test.
are other services such as phone or tv affected?
Internet is only service.
need the MAC address of your modem while not at home? Go to the Cox home page for your area (»www.cox.net and enter your zip), my account, internet tools, manage computers
Not sure i want to post my MAC address in a public forum especially the Firmware may be vulnerable or someone else may try to use my MAC and mess things up even more.
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