I have been having issues for the past week with my Upstream Channel dropping randomly. I have swapped out my cable modem (Cisco DPC3010) but the problem still persists. I have to turn off and then turn on my cable modem to get a signal again. The signal drops randomly, it does not matter if I'm doing light surfing or watching Netflix. This is in Irvine, CA. Can someone check out my signal levels? Thanks!
About
Model: Cisco DPC3010
Vendor: Cisco
Hardware Revision: 1.0
MAC Address: xxxxxxxxxxxxxxxxxxx
Bootloader Revision: 2.3.0_R1
Current Software Revision: d3000-v302r125572-130314a-COX
Firmware Name: d3000-v302r125572-130314a-COX.bin
Firmware Build Time: Mar 14 13:17:39 2013
Cable Modem Status: Operational
Cable Modem State
DOCSIS Downstream Scanning: Completed
DOCSIS Ranging: Completed
DOCSIS DHCP: Completed
DOCSIS TFTP: Completed
DOCSIS Data Reg Complete: Completed
DOCSIS Privacy: Enabled
Downstream Channels
Power Level: Signal to Noise Ratio:
Channel 1: -8.0 dBmV 38.5 dB
Channel 2: -6.1 dBmV 39.5 dB
Channel 3: -7.9 dBmV 37.9 dB
Channel 4: -5.9 dBmV 39.2 dB
Channel 5: -7.1 dBmV 37.1 dB
Channel 6: -6.6 dBmV 36.8 dB
Channel 7: -7.0 dBmV 37.0 dB
Channel 8: -7.3 dBmV 37.4 dB
Upstream Channels
Power Level:
Channel 1: 0.0 dBmV
Channel 2: 46.2 dBmV
Channel 3: 47.2 dBmV
Channel 4: 0.0 dBmV
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