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Arris TM3402 vs Arris T25

I have a Cox GigaBlast (Gigabit) account and would like to use my own modem/router. The problem is I also have Cox phone service so the modem needs to have phone ability. Cox lists the Arris TM3402 as...

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30-60ms jitter

According to a speed test site, my jitter can be 30 to 60ms. I'm using cake qdisc, raw overhead, no ack-filter.. buffer bloat is really good A+ across the board, but the jitter is apparently there. Is...

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[Modem] New Netgear modems CM2000 and CBR750

As I alluded to yesterday, we've got two more D3.1 certified modems(one CM, one gateway) Netgear CM2000 D3.1 with 2.5Gbps Ethernet https://www.cox.com/residential/support/netgear-cm2000.html Netgear...

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[Modem] New modem, Arris S33 2.5Gbps+1Gbps Ethernet support

Greetings, We just added a new modem Arris S33 https://www.cox.com/residential/support/arris-s33.html more new modems are coming shortly ;)

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Looks like they are having some upstream issues right now

I noticed earlier that upload seemed quite unstable. Then it was brought to my attention by someone nearly across town from me, that they were having upload issues (speeds of 1-3mbps). I ran a few...

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cox hotspot wifi security? any tips on making it safer?

I've never used a cox hotspot but will have to soon and nervous I noticed you have to use the main account password which seems incredibly unsafe since the wifi is in the clear without any security...

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Did Cox and/or Netgear kill the CM600 Spectrum Analyzer?

Troubleshooting some issues with my connection today, which thankfully went away with a modem reboot, but noted my modem had a new set of channels and was curious if they'd cleared the plant here for...

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internet slow every 24 hours

So my internet slows from Giga speeds to around 5-6 every 24 hours. Calls to support have been useless. I've replaced the modem and I've tried three new routers. The problem never goes away. The only...

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[FL] How to improve Signal Levels?

We noticed a severe slowdown on our Gigablast Internet (Netgear CM1000 modem) so I checked the signal levels and they were way off (see old levels picture). They came out today and determined that the...

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[CT] Multiday post-TS Isaias outage, no useful communication from Cox

Our Cox service has been completely down since Tuesday August 4 thanks to Tropical Storm Isaias, except for 15 minutes yesterday. I understand that the problem is almost certainly due to the local...

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[Gigablast] Who has a router with dual 2.5Gbps?

Do any of you guys have the RT-89x or RAX120/200? Or some other prosumer level gear with both WAN/LAN 2.5Gbps capable ports, along with a >2.5Gbps PC?

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[OK] Consistently poor upload speeds

About 2 weeks ago started noticing issues while browsing the net and a test showed the download speed was fine but upload was at a miserable 1mbps. I attempted to diagnose the issue myself but nothing...

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Up & down load speeds very slow this morning in Las Vegas today

Tested with cox, download slow. Restarted computer, tested again download slower than normal, upload 5.1 Mbps. Turned off computer, modem, and router. Again restarted modem, restarted Router, restarted...

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Weirdly high speed test

Can someone explain why the DSL reports speed test gives me such a high result (http://www.dslreports.com/speedtest/65180660), but speedtest.net gives a lot lower result...

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[AZ] Node over-saturation in Chandler

I am sharing my recent experience dealing with the Cox node saturation issue in my neighborhood. Status tracking: 03/21/20: initial packet loss issue reported to Cox CSR. Also started posting on Cox...

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Cox Panoramic Wifi Pods v2.0

...noticed this We're sorry - this product is temporarily unavailable. Our new Panoramic Wifi Pods 2.0 will be available for purchase in August 2020. @...

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[AZ] Phoenix Scottsdale down

Scottsdale is a mess - Up and down last 24 hours. Anyone else having issues? My modem is going through the reconnection sequence and reporting Ranging errors: "No Ranging Response received - T3...

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[OK] Any Cox staff here that can help?

I subscribe to gigablast. The house has been totally rewired. I'm using a netgear cm1200 modem with an amplifi hd gaming router. I'm hard wired and have kids tablets and tvs via wireless. My logs today...

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After Dust Storm. Modem upstream power levels keep increasing.

San Tan Valley Area We had a dust storm last night. Ever since then the internet has been wonky. Upstream is toast. I cant get a speed test upload to work. I can download. But even then there is packet...

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Ultimate classic still available

Is it still possible to get Ultimate Classic if you talk to "the right person?" I have a 24x8 D3 modem. Something a little faster would be nice and I don't really feel like shelling out more money for...

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