[ALL] New Modem
So, I received my new modem. Chatted in to get it set up, and not to my surprise, it was not working right, so she wanted to send out a tech and charge me for it. I told her no, and I went to tech...
View ArticleCox finally resolved my issues
After many, many visits, problems with contractors, problems with tech support, problems with billing, everything now seems to be mostly resolved. Speed seems to be much better, with only a few...
View ArticleNew Data Add-On
New data add-ons will be released next week. Unlimited data: $50/month 500GB: $30/month
View Article[ALL] Loyalty Department just told me that Cox no longer sells modems
I was interested in purchasing the CM8200, so I called Cox in the hope that I could purchase it and they would ship it to me. The Loyalty Department told me that Cox no longer sells modems, either...
View Article[AZ] Rate Increase
Anyone else see this on their latest bill? Is there anything we can do to stop them from raising rates this often? NEWS FROM COX We are making changes to our Internet rates when you do not subscribe to...
View Article[AZ] How does my modem status look? I get dropped connections all day...
In Scottsdale. I get dropped connections all day every day. Cox support has been a nightmare. I've been told various conflicting stories. They have sent techs out here half a dozen times at least, who...
View Article[ALL] What firmware version should I have with the Arris CM8200?
I purchased the CM8200 yesterday from a Cox Store. I noticed a little while ago (about 3am) that my modem restarted. I currently have Software Version D31CM-PEREGRINE-1.0.1.0-GA-04-NOSH Is this the...
View Article[CA] [CA] SDV issues?
So I understand the basic premise of SDV, but it's been nothing but headaches for me! This is my first experience with SDV, and I have a SA tuning adapter with my TiVo and I swear at least once a month...
View ArticleContour remote eating batteries?
My living room STB is controlled by my Harmony Hub based remote, so I never use the Cox remote for that tv, but my bedroom tv is just the standard setup the Client box and the Contour remote. I get...
View Article[AZ] Cox Account Service
So as I’ve been monitoring my data usage, I’ve noticed for the past 2 weeks or so, my Service Status says “Internet is Not Connected”. Is this happening to anyone else? What exactly is not connected?
View ArticleUBEE DD365
So I have 2 of these and wondering if it can connect them together. What I would like to have is one setup as designed and the other connected as if were a router i guess. That way if I can put my kids...
View Article[CATV] Chiller shutting down.....
Got it on my bill this month, I know FIOS already took it down, now it looks like the whole channel everywhere will be done with... On November 8, 2017 NBC Universal will discontinue Chiller channels...
View Article[ALL] What happened to Cox Ultimate in October?
Speeds have been consistently great for months, until October (see below). Modem stats follow. My History Local Time Down Up Ping B Q S = Link ISP Streams 2017-10-09 01:17:07 224.9 29.6 16 B A A Cable...
View ArticleGigablast in Chandler, AZ?
Will be moving to Chandler in November and am trying to figure out if gigablast exists anywhere in Chandler. If it does ill will try narrowing where I live to those neighborhoods. Im in Surprise right...
View Article[CATV] Contour cable box
Are there any known problems with the contour service? my box is running like a 386sx-16 on a 9600baud modem. keypresses are taking like 30 seconds to register onscreen however the little green light...
View ArticleEmail from COX about "compromised computer".
Received the following email from Cox ( Cox Customer Safety ): "Dear Subscriber, Cox has identified that one or more of the computers in your home may be infected with the Alureon / TDSS Virus. Viruses...
View ArticleCox Speed test not working?
Using Linux system with google chrome web browser that has pepper automatically installed (latest flash) but test does not work? Why would this message show? Please ensure Flash is supported by your...
View Article[ALL] Email Filter Rules...
Can anyone explain to me how to successfully setup Filter Rules with the new web email? I have had a noticeable uptick in SPAM email eversince the change to the new mail system. As a result I have been...
View ArticleFinally....gigablast in Tucson
its been a long time.. but finally here.. Rita ranch, Tucson az 85747
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