I'm aggravated!
I called Cox to downgrade my TV service from Essential to Economy. I was told that I had to go under contract and use a cable box for each TV.
No way I'm doing that. I was not asking to get a promo rate, just the regular rate. I have been free of a contract for years - not looking to be under another.
I don't understand why I need a cable box for Economy when I did not need one for Essential.
Cox makes it difficult to downgrade service, but very easy to upgrade.
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