I recently got a DPC2100R2 cable mode, the same one originally installed by the Cox internet crew, as I needed another one for the household. My problem is that the new one does not have an internet connection. No drops or unstable connection, no connection at all.
I've tried the standard switching around cables, connections, unscrewing coax/re-screwing coax, and shutdowns/startups.
I've attached a couple images I think may be helpful in figuring out the problem. I also have CPE connection information and modem info if needed, I'm not sure if I should post it at this time.
I'm still trying to debug this problem, any hints? I'm not sure if I need to update firmware (once i figure out how to) or if the mac address needs to be changed. Any tips would help.
Thanks
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