Very slow speeds in the Gainesville FL area. Specifically off of SW 35TH PL.
This has been occurring since at least August 24 2013. Cox is aware of this problem and is taking for ever to fix it.
Can you please step in CoxTech1?
When I contact 888-269-9693 all they want to do is troubleshoot my modem or send another tech out. However, I have a local telephone number to a person who actually knows what he is talking about and finally responded to me in a way that basically the node my modem is located on is extremely overloaded and that it will be that way for an indefinite amount of time.
This is unacceptable and I need a solution to this problem.
The speeds are horrible.
Paying for Premiere service and I am getting 3 Mbps down and 4 Mbps up if I'm lucky.
Ever since Day 1 with this company it has been nothing but problems.
Split the node already or install another one.
Comcast can move faster than you guys. What gives? :uhh:
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