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Cable Card frustration

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I am getting so frustrated with this cable card install. I bought a SiliconDust HD Prime 3 Tuner thing to use with the cable card, and after multiple pairings and unpairings etc I keep getting this error CableCARD: card indicated fatal error or firmware upgrade CableCARD: A technical problem is preventing you from receiving all the cable services at this time. Please call your cable operator and report error code 161-0 to have this problem resolved. CableCARD: M-CARD reset I can get the very basic channels like 2-13 along with a few random other ones, but most show me as being unsubscribed. 19700101-00:00:04 CableCARD: authentication status: authentication in progress 19700101-00:00:04 CableCARD: authentication status: authentication success, activation success 19700101-00:00:18 System: network link 100f 19700101-00:00:19 System: ip address obtained: 192.168.1.108 / 255.255.255.0 19700101-00:00:27 CableCARD: Tuner0: vchannel 17 (525MHz-14753) access = not-subscribed 19700101-00:00:31 CableCARD: Tuner0: vchannel 16 (747MHz-12444) access = not-subscribed 20130910-17:44:40 CableCARD: time changed from Thu Jan 01 00:00:32 1970 to Tue Sep 10 17:44:40 2013 20130910-17:44:52 CableCARD: Tuner0: vchannel 15 (627MHz-10179) access = not-subscribed 20130910-17:45:11 CableCARD: Tuner0: vchannel 14 (525MHz-10142) access = not-subscribed 20130910-17:45:12 CableCARD: Tuner0: vchannel 13 (85MHz-80) access = subscribed I don't know what else to do. Here is SiliconDust's explanation for what that top error means quote:This is normal in most cases for Motorola cards - it indicates that the CableCARD received a firmware upgrade through the cable system. This message is common when a Motorola card is activated as activation often triggers a firmware upgrade of the card. Why this occurs: when the card receives a firmware upgrade via the cable system it needs to be restarted. The card indicates a fake "fatal error" to the host (HDHomeRun Prime) so the host restarts the card. There is no mechanism to distinguish between the card reporting a real error (bad) and the card restarting due to a firmware upgrade (normal). I dont get what they are trying to say or are they even explaining how to fix it? I was searching these forums, and someone said to have the CSR send 10 addressable hits and renew hits, but when I asked them to do it, they refused saying it would fry the card. So any help would be appreciated.

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