This came up in another thread, but since that was more a problem, and this is more of a discussion, I thought it might warrant a new thread. See link below for background;
http://www.dslreports.com/forum/r28485747-RI-Indoor-drop-and-eMTA
So the 192.168.100.1 diagnostic is blocked on the Cisco DPQ3212 and most, if not all ,other other phone modems (eMTA). The official reason I was given was problems with unauthorized access via the ethernet when it is being used for internet too and perhaps connected to a apartment network that doesn't VLAN it's particular apartments out. It was somehow letting people gain access and make calls off someone elses bill. This seems like a valid reason, but a little bit of a stretch, and Im still wondering if there is more to the story.
The reason I think this is a similar reason was given for the DPC3010 which is not a eMTA at all. Also, while reading other ISP forums, I have found threads of other ISP locking down SNMP for all D3 modems. I find this a concerning trend and I believe it should be discussed. The way I see it, I am paying for a certain signal going to my apartment. I am not promised 24/7 service, I understand stand that is unrealistic, and I am not promised a certain speed, it's best try. So the only thing I focused on was making sure my signal level was always good. I saw it as general house maintenance. If this trend continues, I don't see how I can do that. If new modems being released are having firmware placed to block all diagnostic from the customer, what will we have to troubleshoot with? Yes, the reason given is valid, but I wonder if there may be a second reason; to reduce call volume and truck rolls from people calling in after seeing unsatisfactory signal levels. I prefer transparency over forced protection. A couple questions;
1. Is there an alternative way of seeing signal levels off a DPQ3212. DOCdiag uses SNMP and I scanned (though I didnt not expect) ssh and telnet, nothing. There was some speculation that perhaps the modem private IP could be used somehow, but I would think this would be inaccessable to anyone but Cox.
2. If there is no alternative way, does Cox have any plans to perhaps allow us to see signal levels via the Internal Tools? Maybe in a similar way to how we view bandwidth use, even if it was simplistic.
3. If they don't plan on such a alternative way, is there word of this trend involving all future D3 modems?
4. If so, is it fair to ask us to pay for a service we can't measure in any accurate way? Should I call in every day to check my signal? I would not think Cox would want that.
Thank you for your time.
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