In the last 2 hours, I've lost connection 5 times, all for 5-10 minutes each. None of the lights on the modem go out, and it does NOT reset, but I lose all connectivity. Modem signals are fine, and there is nothing in the logs indicating any errors, timeouts, etc.
Downstream Bonding Channel Value
Channel ID 217 218 225 226
Frequency 837000000 Hz 843000000 Hz 861000000 Hz 867000000 Hz
Signal to Noise Ratio 36 dB 36 dB 37 dB 36 dB
Downstream Modulation QAM256 QAM256 QAM256 QAM256
Power Level
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6 dBmV 5 dBmV 5 dBmV 4 dBmV
Upstream Bonding Channel Value
Channel ID 2
Frequency 35100000 Hz
Ranging Service ID 2231
Symbol Rate 2.560 Msym/sec
Power Level 44 dBmV
Upstream Modulation [3] 16QAM
[3] 64QAM
Ranging Status Success
I'm tired of calling in and having to deal with the tech visits. At some point, I'd expect someone to have half a brain and realize that Cox has been out multiple times in 3 months and EVERYTHING here is new.
Cox needs to step up and fix it's damn network, and quit blaming it on customer equipment or setup. I'd be long gone if AT&T offered anything above 3M service at my location.
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