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[AR] Issues in Northwest Arkansas?

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I have Cox HSI Premier and I'm getting well over 100 MS ping and less than 10 Mbps down via Cox speed check tool. Upstream appears to be fine though: Wed Jul 10 08:55 PM Yes 9 Mbps 18 Mbps 126 millisec 72.204.8.33 Kansas Wed Jul 10 08:54 PM Yes 9 Mbps 20 Mbps 124 millisec 72.204.8.33 Kansas Wed Jul 10 08:53 PM Yes 10 Mbps 21 Mbps 116 millisec 72.204.8.33 Kansas Wed Jul 10 08:53 PM Yes 9 Mbps 23 Mbps 120 millisec 72.204.8.33 Kansas Normal: Sat Apr 27 09:40 PM Yes 65 Mbps 20 Mbps 56 millisec 72.204.3.152 Kansas Sun Apr 21 11:34 AM Yes 65 Mbps 23 Mbps 60 millisec 72.204.3.152 Kansas Sat Apr 20 11:43 AM Yes 65 Mbps 24 Mbps 55 millisec 72.204.19.216 Kansas first two results today were with router, second two were direct to modem. I noticed some issues last night while on youtube but didn't check the speedtest.

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