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[AZ] Arris 8200 Issues

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I was suffering from sporadic latency issues with my SB 6190 (very inconsistent) so I decided to replace it with and SB 8200 after reading several pieces on the internet about the puma chip issues on the 6190. However, I seem to be suffering even more now from latency and on top of that I am not locking on to 24 channels in the downstream like before but only 16. Any thoughts or suggestions? I appreciate the help. :) BTW - I am in Peoria AZ...

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