I just started Cox Premiere Internet Service yesterday and after the technician set everything up (he did a great job by the way), all looked good after he did a speedtest to Atlanta.
However, after playing some online games, I noticed that I was getting horrible pings to many areas in the U.S. I was averaging around 150 ping to places such as Dallas or Chicago. I know there's some decrease in ping the further from my location, but nowhere near to this degree (this is worse than my slower DSL prior to me changing to cable).
I was wondering if there was something currently being worked on by Cox to cause this issue since I'm getting great pings to some areas, but horrid pings to others. Around 11-12 p.m. yesterday, the pings all went down to 50 so I assumed the issue was fixed. However, as of 5 p.m. today, the pings have jumped back up to 150 to select areas. Can someone resolve this issue for me? I really hope it's not a congestion/throttling issue as this was NOT what I was anticipating when I got the Premiere service.
Thanks.
Note: I am currently in the process of doing some traceroutes to display here.
↧
