Heya everyone, thought I would explain my last exposure to COX and the experience.
I bought a house finally and moved out of my apartment, only piece of equipment I had was their TV box which I returned. I returned their combines modem\router thing a long time ago, which I was renting. The rental bills stopped being charged, and I went to my SB6190 which at the time was fresh out the newest greatest thing.
The service was crap, but it was all I had in Herndon where I was staying so no choice. I moved, paid up and cancelled services. 2 months later I get a bill from them, yesterday I believe, for about 85 dollars. I'm like wth is this about. Get on chat with them and wanted them to explain if I had your modem, and you have no records of me "purchasing" it, why are there no rental fees on my bills for the last year or so of service I have had with you? They had no reply and pretty much script-repeated the same thing. 85 dollars is pocket change and I paid it after I got them to in writing state they would not send me any further correspondence or bills.
I have heard COX rides off Comcast cabling, so I hope I don't have the same issues here where I moved as I have Xfinity...
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