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Not up to ate usage meter

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"The usage information for one or more of your devices is not up to date. Please check back later. If the problem persists, please contact Customer Care or Live Chat for assistance. " So my fault I go over? Plus why by device? I have a modem period. So what the heck does this warning really mean? Or are you tracking bu ipv6 addresses per device and not per modem? Then to me more error aka pay Cox .

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