I've got two Internet modems on my Cox account. Modem 1 has shown 0GB usage for the past 8 days. Modem 2 displays correctly and the numbers are accurate.
Last month, after my Ultimate account was upgraded from 1024GB back to 2000GB, the numbers were all over the place. 0GB somedays and then 6x the data usage the next few days.
Everything was working fine before the cap moved back to 2000GB. (I'm not complaining -- just saying)
Who should I contact regarding this issue? The last time I talked to phone support about the data usage meter, the rep had me clearing my cookies and trying different browsers.
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