Got an email from COX tonight saying that our Ultimate Package has been upgraded to 300 MB. (YEA!)
However in testing I am only getting 190 MB, and that is with my Macbook Pro hooked directly to the modem.
My modem is an ARRIS SB6190, but I remember when I installed it the COX Provisioning website did not have the 6190 so I selected 6180 instead.
The software version my 6190 shows is 9.1.93D is this the current firmware for the 6190 or am I locked into a 6180 firmware?
Looking at my status it is currently connected to 24 channels down stream and 4 channels up stream.
If I have the wrong firmware then how do I get this fixed?
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Scott Greczkowski
- SatelliteGuys.US
- MultiChannel News
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