Hello All.
I am hoping someone here could look at my numbers from my modem and tell me if anything is strange, off, whatever. We have been having issues with connectivity for going on a month now. We have had Cox out once and the person attached a booster and now due to the issues coming up again, a tech is coming out for a 2nd time. The customer service person says noise in the line.. I just have no idea where to run with this. This thing crashes sometimes several times a night. Not sure if it is Cox, or we just need a better modem.
Thank you.
D
Downstream Bonding Channel Value
Channel ID 94 89 90 91 92 93 95 96
Frequency 939000000 Hz 909000000 Hz 915000000 Hz 921000000 Hz 927000000 Hz 933000000 Hz 945000000 Hz 951000000 Hz
Signal to Noise Ratio 36 dB 37 dB 36 dB 36 dB 37 dB 36 dB 36 dB 36 dB
Downstream Modulation QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
2 dBmV 2 dBmV 1 dBmV 2 dBmV 1 dBmV 1 dBmV 2 dBmV 2 dBmV
Upstream Bonding Channel Value
Channel ID 2 1 3 4
Frequency 23300000 Hz 18400000 Hz 29800000 Hz 36300000 Hz
Ranging Service ID 942 942 942 942
Symbol Rate 5.120 Msym/sec 2.560 Msym/sec 5.120 Msym/sec 5.120 Msym/sec
Power Level 37 dBmV 37 dBmV 39 dBmV 41 dBmV
Upstream Modulation [3] 16QAM
[3] 64QAM
[3] QPSK
[2] 16QAM
[3] 64QAM
[3] 16QAM
[3] 64QAM
[3] 16QAM
[3] 64QAM
Ranging Status Success Success Success Success
Signal Stats (Codewords) Bonding Channel Value
Channel ID 94 89 90 91 92 93 95 96
Total Unerrored Codewords 97293540 97302915 97311100 97322894 97291045 97293360 97293373 97322666
Total Correctable Codewords 113 0 0 0 16 16 137 18
Total Uncorrectable Codewords 2567 1386 1383 1406 1484 1484 2473 1574
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