I am new to COX since it is the only provider next to Satelite in my area, it's not bad but it's not FIOS. I recently Upgraded from Preferred to Premier on a promotional I saw on the website. Premier is supposed to be 100down 10or20up. I've ran speedtests through out the day. I have only seen mid 50s since I upgraded 2 days ago, and at night when I am done with work trying to Netflix or Hulu, I get single digit downloads, but uploads stay in the teens. I understand that saturation will play an effect to some degree in an apartment complex, but I'm paying for 100, getting 50 during the day when realistically most of the time I'm not here, and 6-8 when I'm home trying to relax. I have several speedtest.net results, and can post if you want to see but I don't see a need to prove myself, as if it wasn't the case I wouldn't be complaining about it.
Modem: Netgear C6300
Package: Premier
Network: Hard wired from Modem/Router 1gb card
Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR
1 Locked QAM256 37 819000000 Hz 6.0 dBmV 41.7 dB
2 Locked QAM256 38 825000000 Hz 6.1 dBmV 41.8 dB
3 Locked QAM256 39 831000000 Hz 5.4 dBmV 41.5 dB
4 Locked QAM256 40 837000000 Hz 5.4 dBmV 41.4 dB
5 Locked QAM256 41 843000000 Hz 5.3 dBmV 40.8 dB
6 Locked QAM256 42 849000000 Hz 4.8 dBmV 41.0 dB
7 Locked QAM256 43 855000000 Hz 4.9 dBmV 40.8 dB
8 Locked QAM256 44 861000000 Hz 5.2 dBmV 41.0 dB
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 4 5120 Ksym/sec 32500000 Hz 47.8 dBmV
2 Locked TDMA and ATDMA 1 2560 Ksym/sec 17800000 Hz 45.5 dBmV
3 Locked TDMA and ATDMA 2 2560 Ksym/sec 21100000 Hz 47.0 dBmV
4 Locked ATDMA 3 5120 Ksym/sec 26000000 Hz 46.0 dBmV
ANy ideas guys? I've sent in an email to support and have not received any reply correspondence. MIght have to call tonihgt, but I don't think they are around when the issue is happening....
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